Principal Platform Support Engineer

Westinghouse Electric Company, LLC • Warrendale, OR

6d • Hybrid

About The Position

As a Principal Platform Support Engineer, you will serve as the senior technical interface between Westinghouse I&C teams and non-safety control system platform vendors. Your primary responsibilities include leading the resolution of complex technical issues for company partners and external customers, and influencing platform direction through established standards, lifecycle strategy, and continuous improvement initiatives. You will collaborate with vendors, customers, and other Westinghouse organizations to develop practical solutions and lead projects aimed at enhancing reliability, cybersecurity, maintainability, and the overall customer experience for non-safety control system offerings. This hybrid role is based at the Cranberry, PA facility and reports to the GOS Manager; Control and Information System Engineering. Relocation assistance is not provided.

Requirements

• Bachelor's degree in an engineering discipline.
• 7 + years of experience in industrial controls engineering, platform engineering, or a related role, including ownership of technical outcomes across multiple projects.
• Deep hands-on experience with common PLC, SCADA, or DCS platforms, configuration management, and vendor technical engagement.
• Demonstrated experience providing senior technical support to company partners and external customers, including leading escalations, managing technical risk, and communicating with non-technical audiences.
• Demonstrated mastery of engineering principles and techniques, including requirements development, architecture/design methods, and disciplined problem solving in regulated/quality-controlled environments.
• Experience delivering and sustaining industrial control systems in operational environments, including commissioning/startup support, root-cause analysis, and long-term corrective actions.
• Knowledge of field instrumentation and control devices typical to the power industry, including interface definition, signal conditioning, and integration constraints.
• Interpret and review industry standard drawings (P&IDs, loop diagrams, cabinet drawings, panel layouts).

Responsibilities

• Provide platform architecture guidance and technical consultation for industrial control systems.
• Manage control system platform standards, reference architectures, and governance; define technology roadmaps and lifecycle planning in collaboration with vendors and company partners.
• Lead obsolescence management strategy (part changes, vendor notices, form/fit/function evaluations), including risk assessments, mitigation plans, and partner communications.
• Be an escalation point for internal engineering teams and customers: lead incident evaluation, perform root-cause analysis, and develop solutions and corrective action.
• Provide clear, relevant technical communications to all partners (technical advisories, limitations, recommended practices, release impact notes), and represent Westinghouse in vendor and customer technical forums.
• Improve support effectiveness by defining/optimizing technical support processes, tracking recurring issues, and driving systemic fixes with platform roadmaps.
• Oversee and approve important platform baseline documentation (standards, reference architectures, known limitations, and support strategies); guide standardization and reuse across programs.
• Up to 25% travel to support customer systems, though we generally offer additional opportunities for field and site work.

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees