Prin Physician Relations Spec

Medtronic•Boston, MA

About The Position

The Principal Physician Relations Specialist for Surgical Robotics manages assigned physician relations initiatives that develop and engage a network of healthcare professional (HCP) proctors and faculty. The role coordinates the identification, onboarding, development, and deployment of qualified clinical experts who support peer-to-peer education, procedural training, and adoption of robotic surgery programs. The specialist contributes program insights and recommendations to the U.S. Surgical Robotics physician relations and proctor development strategy and independently manages assigned programs and deliverables within established priorities. The position partners with Medical Education, Marketing, Commercial, Clinical Affairs, Health Economics, Policy and Reimbursement, and Clinical Engineering to align physician engagement and proctor capabilities with business priorities, customer needs, compliance requirements, and measurable education outcomes. Travel is approximately 30–50%.

Requirements

  • Bachelor’s degree and a minimum of 7 years of relevant experience, or an advanced degree and a minimum of 5 years of relevant experience.
  • For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

  • Experience supporting robotic surgery, procedural education, proctor development, or physician engagement within a medical device, healthcare, or surgical environment.
  • Proven understanding of the medical device or pharmaceutical arena and healthcare system requirements.
  • Medical or scientific background (MD, Phar.D., or PhD), allied health degree (PA-C, NP, RN, RT, etc.), and/or advanced business degree.
  • Knowledge of regulatory requirements, compliance standards, and ethical obligations.
  • Ability to assemble and lead teams effectively.
  • Ability to establish working relationships across organizational levels, including Clinical, technical, marketing, and corporate partnership functions in business, clinical, and/or academic settings.
  • Experience providing medical and scientific training to internal stakeholders.
  • Experience developing targeted Key Opinion Leader (KOL) networks.
  • Demonstrated ability to design and direct scientific or business advisory boards.
  • Demonstrated ability to lead complex projects, influence cross-functional partners, and guide or coach colleagues without direct authority.
  • Insight into market access strategies, sales tactics, and customer communication and education needs throughout the product life cycle.

Responsibilities

  • Manage planning, coordination, execution, and continuous improvement of assigned physician engagement and proctor development programs supporting procedural proficiency, technology adoption, and consistent customer experiences.
  • Work with U.S. commercial and medical education stakeholders to identify program needs and recommend physician relations strategy, curriculum needs, and faculty and proctor development roadmaps.
  • Coordinate physician engagement for conventions, forums, symposia, advisory boards, training programs, and other scientific or educational activities.
  • Facilitate physician-led education and consulting engagements and maintain productive relationships with HCP proctors, faculty, clinicians, thought leaders, and customer organizations.
  • Support assigned U.S. physician relations and proctor development plans for commercial launches and ongoing program expansion.
  • Manage interactions with clinical advisors, HCP proctors, and faculty supporting clinical protocols, device investigations, clinical labs, registries, and education program requirements.
  • Manage assigned components of the HCP proctor and faculty lifecycle, including identification, selection, contracting support, onboarding, development, engagement, deployment, and performance monitoring; contribute to succession planning.
  • Implement readiness expectations, development plans, feedback mechanisms, and coaching processes to support consistent, high-quality, compliant peer-to-peer education.
  • Manage dissemination of approved medical and clinical information to internal and external clients.
  • Support Surgical Robotics in establishing strong medical-scientific credibility with customers and stakeholders.
  • Collaborate with internal resources, HCP faculty, proctors, and expert consultants to address business needs through educational programs and operations, including assigned budgets, data tracking, documentation of goals, assessment, and program modifications.
  • Ensure compliance across Medical Education initiatives and interactions.
  • Identify and develop academic training center partners and manage and execute Clinical Education Programs at partner and/or Medtronic Training Centers, including appropriate faculty and proctor engagement.
  • Develop and maintain relationships with U.S. clinical societies, thought leaders, HCP faculty, and proctors to support development and implementation of robotic surgery education guidelines.
  • Monitor and track program effectiveness, faculty and proctor engagement, education delivery quality, and readiness metrics; remain accountable for results.

Benefits

  • Competitive salary and flexible benefits package.
  • Short-term incentive through the Medtronic Incentive Plan (MIP).
  • For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance/reimbursement; and the Simple Steps global well-being program.
  • For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement (subject to IRS earning minimums); and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
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