About The Position

Experian is hiring a Principal, Patient Access Curator to own the strategy and roadmap for Patient Access Curator, a platform that brings together eligibility verification, Medicare Beneficiary Identifier (MBI) lookup, coordination of benefits, demographic data cleanup, and coverage discovery into a trusted view of patient access and coverage information. The role leads discovery and strategy for complex, cross-team opportunities and sets standards for data quality, requirements rigor, and successful launches across the Eligibility & Coverage team. It also partners with product managers responsible for underlying capabilities to maintain platform coherence as those capabilities evolve. The position reports to the Sr. Director of Eligibility & Coverage and is based in or near one of Experian's collaboration hubs: Costa Mesa or San Jose, California; Allen or Austin, Texas; Franklin, Tennessee; New York, New York; Schaumburg, Illinois; Washington, D.C.; Atlanta, Georgia; Boston, Massachusetts; or Seattle, Washington. Experian emphasizes in-person collaboration while offering flexibility to work remotely, in a hybrid arrangement, or in-office. The successful candidate will own strategic customer relationships around patient access data quality, build investment cases for new data sources and curation capabilities, guide major engineering investments, and use AI and prototyping tools to reduce risk in ambiguous, cross-team, or regulated work. The role requires product management experience, relevant healthcare-domain knowledge, financial modeling skills, and familiarity with healthcare regulatory and data-protection requirements.

Requirements

  • At least 10 years of product management experience, including ownership of large or highly complex product areas within a portfolio.
  • Experience in healthcare revenue cycle management, patient access, identity resolution, or payer data domains.
  • Experience building cost, revenue, and ROI models that have secured investment in new capabilities.
  • Experience owning and growing strategic, executive-level customer relationships.
  • Experience using AI tools, including chat-based assistants, agentic tools, or development-integrated and prototyping tools, and coaching others in their use.
  • Familiarity with healthcare regulatory and data-protection requirements, such as HIPAA and CMS Medicare beneficiary data rules.
  • Bachelor's degree or equivalent experience.
  • Residence in or near one of the designated collaboration hubs.

Nice To Haves

  • Direct experience with eligibility verification, MBI lookup, coordination of benefits, or demographic data matching.
  • Advanced degree.

Responsibilities

  • Own the Patient Access Curator platform strategy and roadmap, including complex, multi-threaded data curation opportunities.
  • Build and defend business cases with cost, revenue, and ROI modeling to secure investment in data sources and curation capabilities.
  • Guide major and complex engineering investments and establish standards for discovery, requirements rigor, and launch excellence.
  • Use AI and prototyping tools to de-risk ambiguous, cross-team, or regulated data curation work, and coach others on responsible use.
  • Own strategic customer relationships concerning patient access data quality.
  • Partner with product managers responsible for eligibility, coverage discovery, and payer connectivity to keep the platform coherent as capabilities evolve.
  • Maintain fluency in healthcare regulatory requirements and the competitive landscape affecting patient access and identity-data curation.

Benefits

  • Great compensation package and bonus plan.
  • Medical, dental, and vision benefits.
  • Matching 401(k).
  • Flexible work environment, with the ability to work remotely, hybrid, or in-office.
  • Flexible time off, including volunteer time off, vacation, and sick time.
  • 12 paid holidays.
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