Principal Manager - Sales Engineer

Verizon•Albany, NY

2d•Onsite

About The Position

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice and support SLED accounts in the state of New York with wireless services. Your toolkit will also include security, IT, mobility, and professional managed services – all to help customers run their businesses smarter, safer, and faster. You will be focused on the technical aspect of solutions for new business customers. The goal will be to deliver the best technical solutions along with the best customer service. Understanding customer business challenges. Developing the solution and designing the architecture to solve the customer need. Establishing business cases and helping customers choose our solution. Drafting agreements with pricing, service commitments, and technical specifications. Making and managing technical program plans that will deliver on promises. Growing new business and existing accounts. Successful completion of motor vehicle report check is required.

Requirements

Bachelor’s degree or four or more years of work experience.
Six or more years of relevant experience, demonstrated through one or a combination of work and/or military experience, or specialized training.
Experience selling technical solutions.
A valid driver’s license.
Eligibility to pass Motor Vehicle Record check.
Willingness to travel.

Nice To Haves

Technical design and engineering experience, ideally in communications or networks.
A degree.
Knowledge of wireless services and benefits of data, voice, cloud, managed services IT, security, and/or mobility solutions. Ideally, M2M exposure.
Experience negotiating and contracting for complex technical solutions.
Experience creating detailed project plans covering technical specifications and requirements, and milestones for complex technical solutions.
Experience working on a sales team and meeting challenging sales targets.
Experience supporting SLED accounts.
Experience selling Fixed Wireless Access and Private Networks.
Knowledge of Verizon's systems and processes.

Responsibilities

Partnering with the sales team to understand customer needs and craft the best package of services.
Supporting SLED accounts in New York with wireless services, including security, IT, mobility, and professional managed services.
Focusing on the technical aspect of solutions for new business customers.
Delivering the best technical solutions along with the best customer service.
Understanding customer business challenges.
Developing solutions and designing architectures to solve customer needs.
Establishing business cases and helping customers choose solutions.
Drafting agreements with pricing, service commitments, and technical specifications.
Making and managing technical program plans to deliver on promises.
Growing new business and existing accounts.