IT Program Manager

generis tek•King of Prussia, PA

4d•Hybrid

About The Position

We are seeking a highly accomplished Principal IT Program Manager to lead enterprise-scale technology programs that drive transformational business outcomes. This executive-level role demands 15–20+ years of progressive experience in program management, with a proven ability to orchestrate complex initiatives, manage cross-functional stakeholder ecosystems, and align technical delivery with strategic business goals. The ideal candidate will leverage established governance frameworks while ensuring end-to-end success across portfolios valued at $25M–$100M+, providing strategic leadership across distributed teams and multifaceted organizational structures.

Requirements

Bachelor's degree in Business, Information Technology, Engineering, or related field.
15–20+ years of progressive experience in program management.
Proven ability to orchestrate complex initiatives, manage cross-functional stakeholder ecosystems, and align technical delivery with strategic business goals.
Leverage established governance frameworks.
Ensure end-to-end success across portfolios valued at $25M–$100M+.
Provide strategic leadership across distributed teams and multifaceted organizational structures.
Provide guidance and mentorship to project managers and business analysts across the program portfolio.
Oversee 3-7 related projects within a program portfolio, coordinating interdependencies.
Managing program portfolios in the $10-50MM range.
Develop and maintain comprehensive resource forecasting models.
Track and monitor project-level spending and effort allocation.
Facilitate alignment between business teams and technical teams.
Adapt communication style...for diverse audiences ranging from project teams to business management.
Utilize existing program governance framework.
Establish...portfolio-level RACI matrices.
8-12+ Years Progressive Program Management.
Minimum 5 years managing enterprise application programs, system integrations.
Develop and maintain program-level risk registers and issue tracking systems.
Develop and maintain comprehensive portfolio status reports.
Create management-level portfolio dashboards.
Both waterfall and agile methodologies.

Nice To Haves

Benefits Realization Management
PgMP or Advanced Certification
Master's Degree
Digital Transformation Experience
Change Management Expertise
Call Center/CX Technology Experience
Agile + Waterfall Experience
Portfolio Management Tools
Distributed Team Management
Utility/Regulated Industry Experience

Responsibilities

Direct 10–15+ concurrent projects within large-scale portfolios, managing interdependencies across business units.
Apply and evolve governance frameworks to ensure alignment, transparency, and cohesion across enterprise initiatives.
Define and maintain program-level RACI matrices and escalation protocols impacting 1,000+ end users.
Optimize resource allocation across project teams to maximize portfolio efficiency and strategic alignment.
Oversee portfolios ranging from $25M to $100M+, ensuring fiscal discipline across multi-year transformations.
Develop and manage complex budget strategies aligned with shifting organizational priorities.
Lead business case development for initiatives exceeding $50M, including ROI modeling and executive presentations.
Provide financial oversight, variance analysis, and contingency planning with regular C-suite reporting.
Build and maintain long-range resource forecasting models for 3–5 year strategic programs.
Monitor and optimize utilization across 50–100+ team members within matrixed environments.
Assess resource constraints and their impact on delivery timelines and transformation goals.
Lead capacity planning for shared enterprise resources and forecast future skill requirements.
Ensure strategic alignment across C-level sponsors and maintain consistent executive messaging.
Facilitate board-level presentations and governance sessions for program updates and decisions.
Resolve conflicting priorities across divisions and maintain executive commitment throughout program lifecycles.
Provide strategic benefit realization updates and escalate enterprise-level conflicts as needed.
Lead post-implementation benefit tracking across all enterprise initiatives.
Validate ROI and strategic value delivery against original business cases and evolving market conditions.
Coordinate benefit realization across impacted business areas and communicate progress to stakeholders.
Develop executive dashboards and strategic reporting tools for C-level visibility.
Lead communication strategies across 200+ stakeholders and multiple organizational tiers.
Present program status, risks, and strategic insights to executive committees and governance bodies.
Provide guidance and mentorship to project managers and business analysts across the program portfolio.
Oversee 3-7 related projects within a program portfolio, coordinating interdependencies.
Managing program portfolios in the $10-50MM range.
Develop and maintain comprehensive resource forecasting models.
Track and monitor project-level spending and effort allocation.
Facilitate alignment between business teams and technical teams.
Adapt communication style...for diverse audiences ranging from project teams to business management.
Utilize existing program governance framework.
Establish...portfolio-level RACI matrices.
Minimum 5 years managing enterprise application programs, system integrations.
Develop and maintain program-level risk registers and issue tracking systems.
Develop and maintain comprehensive portfolio status reports.
Create management-level portfolio dashboards.