IT Program Manager

MSP•Chandler, AZ

18h•Onsite

About The Position

Genesis10 is seeking a Delivery Lead for an onsite, 12+ month contract opportunity with a Global Financial Institution in Chandler, AZ. This role is responsible for planning, coordinating, and driving the delivery of organizational change, communication, training, and engagement activities. The successful candidate will support the Network AI and Agentic Transformation across Network Services, focusing on organizational change management, developing materials, coordinating engagement, and reinforcing adoption expectations across various domains.

Requirements

Strong experience coordinating delivery of organizational change, communications, training, or adoption-focused initiatives across multiple teams or stakeholder groups
Demonstrated ability to translate transformation objectives into structured plans, communication deliverables, training activities, and stakeholder engagement routines
Experience developing or coordinating communication materials, awareness content, learning sessions, templates, and enablement artifacts to support change adoption
Strong stakeholder coordination skills, with the ability to work across central teams, business leaders, technology stakeholders, and designated change representatives
Experience managing delivery risks, dependencies, milestones, and execution issues for change-related workstreams or transformation activities
Ability to drive consistent communication and information cascade across a federated operating model
Experience supporting adoption planning, readiness tracking, and accountability mechanisms
Strong written and verbal communication skills with the ability to tailor messaging for various audiences
Experience facilitating working sessions, stakeholder meetings, review cadences, and engagement forums
Ability to organize and maintain structured plans, status reporting, and action tracking
Experience supporting or coordinating Communities of Practice or learning forums
Strong understanding of change adoption concepts including readiness, stakeholder engagement, and communication planning
Ability to work in a fast-paced, complex environment with evolving priorities
Strong organizational skills, attention to detail, and follow-through
Experience working in regulated or structured enterprise environments
Experience with Agile tools (Jira)
Experience in Technical Delivery Management

Responsibilities

Plan, coordinate, and drive delivery of organizational change, communication, training, and engagement activities
Communicate target outcomes and coordinate execution across multiple stakeholder groups
Manage risks and dependencies, ensuring alignment to agreed standards and delivery plans
Provide end-to-end visibility into the health of change and adoption deliverables
Develop communication and training materials and coordinate engagement routines
Support learning and awareness activities and reinforce adoption expectations across domains
Ensure execution meets stakeholder expectations in terms of readiness, communication quality, engagement effectiveness, and adoption progress
Facilitate sync points across central teams, change champions, and leadership representatives to enable coordinated change delivery