An IT Principal Business Analyst provides transformational technology leadership. The role drives business-aligned strategic change within the organization. The focus on this level is strategic. The incumbent must possess expert knowledge of the organization and a comprehensive understanding of emerging technologies, issues, processes, and practices related to the business unit(s) that they support. The goals/assignments for those at this level require the highest level of critical thinking to resolve high-impact, complex and/or enterprise problems, opportunities and challenges. This position is responsible for mentoring, coaching and advising other IT team members and senior IT leaders on best practices of technology enabling business processes. They are charged with influencing the organization to move towards the defined future state, working independently with senior business and IT leaders to adopt change. The IT Principal Business Analyst will act as a thought leader working directly with the business and leaders within IT to help adopt Duke’s current and future state architectures, including developing strategies, roadmaps, principles, standards, plans, business processes and best practices that align with business objectives. An IT Principal Business Analyst must have the ability to facilitate enterprise-level discussions within and across multiple business units and IT departments. The IT Principal Business Analyst analyzes the requirements of our business and IT Organization and creates business cases, recommendations, estimates and changes pertaining to the investments, processes, business Information and plans that IT and/or our business should prioritize. This is the Expert level of the analyst / consultant classification. Employees at this level solve the most complex problems, manage work and provide leadership to specific business units, by consulting on complex designs, platform strategy and system integration decisions. Incumbents are expected to have advanced skills, work independently and have expert level knowledge in how the business units that they support use and get value from technology. They consult on strategic and highly complex projects and challenges. They lead the business case development, identification and recommendation of opportunities for technologies that improve capabilities for our business partners. Progression to this level is very restricted on the basis of business need. Typically, a very limited number or percentage (maximum of 2-3%) of employees, if any, would be classified at this level in any department.
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Job Type
Full-time
Career Level
Principal