Principal, Investor Operations
Blue Owl Capital Holdings•Short Hills, NJ
•Onsite
About The Position
The Principal, Investor Operations, will play a key leadership role in overseeing investor onboarding, capital activity, and operational support across fund offerings. This role partners closely with internal teams, distribution channels, and external service providers to ensure seamless execution, accurate reporting, and best-in-class investor experience.
Requirements
- 8–12 years of experience in financial services, preferably within alternatives or asset management
- Bachelor’s degree required
- Experience supporting both registered and private funds
- Strong knowledge of middle- and back-office functions, including trade lifecycle, settlement, reconciliation, and reporting
- Hands-on experience with NSCC Fund/SERV trading, repurchase processing, and daily operations
- Experience working with fund administrators and transfer agents (e.g., DST, SEI, State Street, DTCC/NSCC)
- Familiarity with major custodians and clearing firms (e.g., Schwab, Fidelity/NFS, Pershing, RBC)
- Strong organizational skills with the ability to manage multiple priorities
- High attention to detail and commitment to accuracy
- Excellent written and verbal communication skills
- Self-motivated with a proactive, ownership mindset
- Ability to handle sensitive and confidential information with discretion
- Advanced proficiency in Microsoft Excel and PowerPoint
- Reliable, accountable, and deadline-driven
Nice To Haves
- Familiarity with platforms such as Anduin, iCapital, and CAIS is a plus
Responsibilities
- Oversee investor onboarding across institutional and retail channels, including broker-dealers and wirehouses
- Manage and communicate capital events, including capital calls, distributions, dividends, and tender offers
- Review capital activity (e.g., capital calls, distributions, PCAPs) in partnership with fund accounting
- Maintain shadow books of investor activity and reconcile against transfer agent records
- Monitor NSCC Fund/SERV activity, including trade submission, confirmation, reconciliation, and settlement validation
- Lead onboarding of new dealers and custodians, including NSCC Trading Level Matrix setup (Levels 0, 3, 4) and selling agreement validation
- Serve as primary liaison with fund administrators; oversee deliverables and escalate issues as needed
- Build and maintain relationships with custodians, transfer agents, broker-dealers, and third-party vendors
- Partner with internal sales teams and respond to investor and advisor inquiries
- Support capital raise and investor performance reporting
- Track and validate broker-dealer economics and commissions
- Review fund documentation (PPMs, LPAs, prospectuses) to extract operational requirements
- Analyze trends in investor inquiries and implement process improvements
- Lead initiatives to enhance operational efficiency, scalability, and investor experience
- Support development and implementation of technology platforms and reporting tools
- Ensure processes are well-documented and consistently executed
- Manage, mentor, and develop analysts and associates
- Oversee day-to-day team activities and ensure adherence to controls and deadlines
- Act as escalation point for complex operational issues
Benefits
- Discretionary bonus, based on factors such as individual and team performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Principal
