Principal Infrastructure Design Engineer

Blue Cross and Blue Shield of North Carolina

2d • Hybrid

About The Position

Responsible for leading the engineering of various and complex aspects of both physical and cloud hosted data center network infrastructure. Lead the analysis of current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed. Coordinate the compilation and analysis of operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. As subject matter expert, partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve complex design problems.

Requirements

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of systems engineering experience.

Nice To Haves

• Direct experience with the following technologies and designs: Layer 3 Leaf-Spine EVPN with VXLAN data plane WAN routing in a multi-VRF environment Virtual network functions (VNF) Routing Protocols: BGP, OSPF Zone-based firewalling
• Additional skills: Wi-Fi, public cloud
• Experience leading data center projects and initiatives.

Responsibilities

• Coordinate the planning and development of highly complex engineering designs in support of the implementation of network solutions.
• Own and maintain technology currency and capacity planning in support of established SLAs.
• Define hardware and software performance standards.
• As cross functional, multi-disciplinary infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
• Provide leadership in software and hardware licensing, financial and capacity activities that plan for the most efficient way to introduce and maintain datacenter technology within the environment.
• Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures.
• Lead the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners.
• Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades.
• Provide detailed guidance and consultation in solutioning more complex and/or high visibility production incidents when required.
• Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering within the data center environment to expedite workflow and ultimately improve efficiencies.
• Build collaborative relationships with the broader architecture community to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization.
• Lead collaboration with vendors on infrastructure designs to ensure the final product is what was architected or designed.
• Regularly act in a project lead capacity and/or represent the department on enterprise-wide project teams.
• Organize and lead new technology briefings with IT and Enterprise leadership at varied leadership forums.
• Provide direction and assistance to less experienced team members and may oversee or coordinate work efforts as needed.

Benefits

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Principal