Principal Digital Program Manager - Analytics & AI Chief of Staff

Caterpillar•Irving, TX

3d•Onsite

About The Position

Join the Analytics & AI team of Cat Digital and serve as the operational engine behind the leadership team, turning a portfolio of analytics and AI capabilities into measurable value for Caterpillar’s customers, dealers, and enterprise. As Chief of Staff, you will serve as a strategic partner to leaders across the organization—owning the operating cadence and keeping the team’s most important priorities and decisions on track, while acting as a trusted connective layer that aligns stakeholders, sharpens communications, and keeps the team running with clarity, focus, and rigor.

Requirements

Expert knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Expert knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Extensive knowledge of project administration best practices and ability to use organizational strategies, practices and tools—including JIRA, Azure DevOps, and Confluence—for administering projects.
Extensive knowledge of tools, techniques and processes for gathering and reporting data, including Power BI and Excel; ability to practice them in a particular department or division of a company.
Extensive knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.

Nice To Haves

Demonstrated success as a chief of staff, business operations lead, or program leader within an analytics, data science, or AI organization.
A strategic, results-oriented operator with a strong execution focus and exceptional attention to detail.
Track record of driving operating cadence, governance, and executive-level communications and storytelling for senior leadership.
Strong stakeholder management and the ability to translate technical analytics and AI work into clear business impact.
Proficiency with Power BI, Excel, and PowerPoint; working knowledge of JIRA, Azure DevOps, and Confluence.
Agile delivery experience (sprint planning, daily scrums, retrospectives).
PMP, Certified Scrum Master (CSM), Change Management, or Six Sigma certification a plus.

Responsibilities

Managing the day-to-day activities of the Analytics & AI organization, including overseeing priorities and schedules.
Developing contingency plans for potential risks.
Aligning and motivating the team.
Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
Monitoring organizational results for significant deviations.
Ensuring adherence to quality standards and processes.