Principal Data Analyst

Tendo

7d•$110,500 - $149,500•Remote

About The Position

As a Principal Data Analyst, you will lead analysis of hospital quality performance and national rankings and ratings programs for current and prospective health system customers, including CMS Star Ratings, U.S. News & World Report Best Hospitals, Leapfrog, and CMS pay-for-performance programs (HRRP, HAC, VBP). You will apply expertise in quality measure methodology, risk adjustment, and Medicare claims data to replicate program methodologies, explain customer results, and identify improvement opportunities with the greatest impact on scores and rankings. You will own the design of dashboards and benchmarking tools and set standards for methodological rigor, validation, and visualization across the team. You will serve as a senior analytic voice in pre-sales, sales, and ongoing customer engagements, presenting findings directly to customer quality and executive leadership. You will mentor analysts and partner with Data Scientists and Process Improvement Consultants to shape how Tendo delivers analytic value. Tendo is a fast-growing, mission-driven company building software to improve the care journey for patients, clinicians, and caregivers. The position is remote; Tendo has hubs in San Francisco, Salt Lake City, Chicago, Nashville, and Philadelphia. Final compensation depends on factors including geography and experience. The role offers a base salary range of $110,500–$149,500, an equity package, annual bonuses, and benefits.

Requirements

Bachelor’s degree in Computer Science, Engineering, Statistics, or Health Sciences; a master’s degree in Public Health, Epidemiology, Statistics, or a related quantitative field; or equivalent work experience with a portfolio of relevant analytic projects.
7+ years of experience in healthcare data analytics, focused on hospital quality measurement, clinical outcomes, or performance improvement.
Hands-on experience with one or more national quality rankings or ratings programs, such as CMS Star Ratings, USNWR Best Hospitals, Leapfrog, Vizient Quality & Accountability, or CMS value-based programs (HRRP, HAC, VBP).
Experience working with Medicare claims (MedPAR, Standard Analytic Files) and CMS public reporting data, such as Care Compare and the Provider Data Catalog.
Demonstrated experience leading analytic projects end to end, from scoping through delivery.
Experience presenting findings and recommendations to senior leadership or customer executives.
Advanced SQL and proficiency in Python or R for data analysis.
Expertise in business intelligence and data visualization tools, with the ability to set dashboard and reporting standards.
Strong command of statistical methods, benchmarking, and performance measurement.
Ability to translate ambiguous business and customer questions into clear analytic plans.
Ability to communicate complex findings clearly to executive and non-technical audiences.
Experience mentoring analysts and reviewing their work for quality and accuracy.

Nice To Haves

Experience in a customer-facing, consulting, or pre-sales analytics role.
Six Sigma or Lean certification.
Experience with Tableau, Looker Studio, Plotly/Dash, or similar visualization platforms.
Experience with cloud data platforms such as AWS, GCP, or Azure.
Familiarity with Jupyter Notebook and collaborative analytics workflows.
Advanced proficiency in Excel/Google Sheets and PowerPoint/Google Slides.
Experience with Smartsheet or similar project management tools.
Experience with Tableau, Google Data Studio, Plotly/Dash, or similar tools.
Experience with development environments such as PyCharm, VSCode, Sublime Text, or Atom.

Responsibilities

Own data sourcing, cleaning, and quality assurance, and set the validation standards used for analytic outputs.
Design, build, and maintain reporting, dashboard, and benchmarking tools, and set visualization standards for customer-facing work.
Present findings and recommendations to customer and internal leadership, supporting pre-sales, sales, renewals, and ongoing customer engagement.
Partner with Data Scientists and Process Improvement Consultants on methodology, project scoping, and delivery.
Mentor analysts, review their work for accuracy and quality, and help build repeatable analytic processes for the team.
Analyze hospital quality performance and national rankings and ratings programs for current and prospective health system customers.
Replicate program methodologies, explain customer results, and identify improvement opportunities with the greatest impact on scores and rankings.