Principal Consultant

Aurigo Software Technologies

1d • Onsite

About The Position

The Principal Consultant is Aurigo’s highest-impact individual contributor consulting role, serving as the visible standard for the broader consulting team's development. This role is crucial as Aurigo’s consulting practice transitions from a requirements-driven model to a functional consulting model, where consultants own the business solution and drive outcomes. The Principal Consultant will be a trusted advisor, partnering with customers to improve their operations rather than merely configuring software. This role sits within Aurigo’s CX Consulting function, reporting to the Senior Manager, Consulting, and acts as the senior consulting presence on complex engagements, including Mega Gov, Federal, and demanding DOT implementations. On AI-native engagements, they will lead the customer-facing aspect of the consultant-FDE partnership, managing business process, change management, and executive relationships while Forward Deployed Engineers build technical solutions.

Requirements

• 10–12+ years in functional consulting, business transformation, or senior implementation roles with a track record of advisory work at the executive level.
• Demonstrated consulting experience in enterprise software implementations—not BA work, not project management, not technical configuration.
• Deep experience working with public agencies—DOTs, Federal programs, or large government capital programs—and genuine understanding of how they operate, decide, and manage change.
• Demonstrated ability to lead complex discovery and consulting sessions, build executive-facing value narratives, and navigate organizational resistance.
• Fluency in capital program management processes: capital planning, construction delivery, right of way.
• Working knowledge of AI: you understand what agents do, can envision AI-native workflows, and lead that conversation with customers new to it.
• Strong executive presence; credible with agency directors, program executives, and senior leadership.
• Track record of developing junior colleagues through proximity and example—not through management.
• US-based with ability to travel 20–40% for onsite customer engagements.
• Bachelor’s degree required.
• US Citizenship / Green Card required.

Nice To Haves

• Advanced degree in business, consulting, engineering, or related field preferred.

Responsibilities

• Lead end-to-end discovery workshops on complex engagements for DOTs, Mega Govs, and Federal agencies.
• Build and own the full consulting deliverable suite: CBI Profiles, Real Value Maps, Stakeholder Analyses, Change Assessments, and Success Criteria.
• Present value narratives to executive sponsors in their language, connected to outcomes they care about.
• Run gap diagnostics independently—distinguish product, configuration, and change management gaps and drive the right recommendation without escalation.
• Secure and maintain executive access throughout the engagement lifecycle.
• Lead consulting workstreams on the most complex Masterworks implementations across Plan, Build, and Maintain product lines.
• Apply and enforce the Customization by Exception standard; push back on unnecessary customization, offer the better path, and own the business case when customization is genuinely required.
• Lead the business process transformation conversation; help customers see how they need to work differently, not just how Masterworks works.
• Drive change management planning and own adoption outcomes alongside the CSM and PM.
• Apply AI tooling fluently and guide customers through what AI-native delivery means for their programs.
• Lead the customer side of consultant-FDE engagements—own the relationship, business context, and value narrative.
• Translate between customer business needs and FDE technical solutions; ensure what gets built connects to committed value.
• Represent the customer’s change management and adoption reality to FDE; ensure solutions are deployable, not just buildable.
• Demonstrate all six consulting competencies visibly in every engagement; your daily practice is the standard the team develops toward.
• Debrief with Senior Consultants after key sessions; make your thinking visible and transferable.
• Contribute directly to the consulting excellence framework; your instincts and practices inform what gets codified.
• Participate in consultant and IC hire evaluation; help define and assess the standard.

Benefits

• Company recognized as one of the Top 25 AI Companies of 2024
• Opportunity to shape the consulting standard at Aurigo
• Work at the frontier of AI in enterprise delivery
• Work on capital programs that matter: transportation, water, energy, and government infrastructure
• Recognized as a Great Place to Work for three consecutive years

What This Job Offers

• Job Type: Full-time
• Career Level: Senior