Principal Consultant - Revenue Operations and Enablement
About The Position
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Overview The Principal, Business Analysis will serve as a senior internal consultant responsible for partnering with business stakeholders to define, structure, and deliver complex solutions within the organization’s pricing and billing ecosystem. This role combines deep business analysis expertise with consulting, stakeholder engagement, and solution design capabilities to drive strategic initiatives from intake through execution. This individual will operate as a trusted advisor—translating ambiguous business problems into structured analysis, actionable recommendations, and scalable solutions aligned with enterprise systems and constraints.
Requirements
- Strong experience in business analysis, consulting, or product strategy, ideally within payments, pricing, or financial services.
- Demonstrated ability to operate in ambiguous environments, structuring complex problems into actionable solutions.
- Expertise in requirements gathering, process modeling, and solution design across enterprise systems.
- Proven experience engaging with senior stakeholders and influencing decision-making.
- Experience working within constraints of large-scale systems (e.g., billing platforms, pricing engines).
- Strong analytical and problem-solving skills with a structured, hypothesis-driven approach.
Nice To Haves
- Experience with pricing strategy, billing systems, or revenue operations models.
- Familiarity with agile delivery frameworks and tools (e.g., Jira, Confluence).
- Experience building or working within an internal consulting or shared services model.
- Strong communication skills with the ability to convey complex concepts clearly and concisely.
Responsibilities
- Consulting & Stakeholder Engagement: Partner with internal stakeholders (Product, Finance, Sales, Operations) to understand business needs and translate them into structured problem statements and solution frameworks.
- Lead consultation engagements, including discovery sessions, requirements workshops, and solution walkthroughs.
- Provide subject matter guidance on pricing models, billing constraints, and system capabilities.
- Challenge assumptions and drive data-informed decision making.
- Business Analysis & Solution Design: Translate complex business requirements into clear functional specifications, user stories, and process flows.
- Define end-to-end business solutions across pricing, billing, and downstream operational processes.
- Identify impacts across systems, dependencies, and risks to ensure successful implementation.
- Develop scalable solution patterns and reusable frameworks for repeatable use.
- Process Standardization & Continuous Improvement: Establish and drive adoption of standardized consulting playbooks, intake processes, and delivery artifacts.
- Identify opportunities to improve efficiency, reduce manual effort, and enhance solution quality.
- Contribute to development of BA best practices, templates, and governance models.
- Delivery Leadership: Lead or support initiatives across the full lifecycle: intake, assessment, requirements, UAT, and deployment.
- Ensure clear alignment between stakeholders, technology teams, and delivery timelines.
- Support prioritization and trade-off discussions based on value, complexity, and feasibility.
- Thought Leadership & Enablement: Act as a senior thought leader within the Business Analysis community.
- Mentor junior and mid-level BAs on consulting skills, structured thinking, and stakeholder engagement.
- Contribute to training materials, enablement sessions, and knowledge sharing forums.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
