Principal Consultant - Insurance Transformation SME

Fractal Analytics•New York, NY

36d•Remote

About The Position

Fractal is seeking an Insurance Transformation SME to support strategic transformation initiatives across underwriting, policy administration, claims, operations, and digital modernization programs for leading Insurance clients. This role is ideal for an Insurance professional who combines strong business domain expertise with analytical thinking, stakeholder management, and a passion for driving business transformation. The successful candidate will work closely with client business leaders, technology teams, and transformation consultants to identify improvement opportunities, define future-state processes, and help deliver measurable business outcomes. The candidate should have good technical knowledge of the latest trends like Ontology, Semantic layer development, Gen AI/BI. This position offers significant growth opportunities into transformation consulting, Insurance advisory, and AI-enabled business modernization leadership roles.

Requirements

10–15 years of experience in the Insurance industry, Insurance consulting, business analysis, transformation, or operations roles.
Experience working on business transformation, modernization, process improvement, or strategic initiatives.
Strong understanding of one or more of the following areas: Underwriting, Claims, Policy Administration, Commercial Insurance, Personal Lines, Life & Annuities, Insurance Operations.
Strong SQL skills for data analysis and reporting.
Ontology and semantic layer foundation
Good understanding of cloud, data platforms e.g. Snowflake, Databricks
Understanding data models, reporting frameworks, and business intelligence concepts.
Strong problem-solving and analytical thinking skills.
Ability to communicate complex concepts to both technical and business audiences.
Experience facilitating stakeholder discussions and requirements workshops.
Strong written and verbal communication skills.

Nice To Haves

Experience with Guidewire, Duck Creek, Majesco, or similar Insurance platforms.
Exposure to Insurance transformation or consulting engagements preferably in big consulting
Knowledge of AI, automation, and digital transformation initiatives.
CPCU, AINS, or other Insurance industry certifications.
MBA or advanced degree.

Responsibilities

Insurance Business Analysis: Strong Insurance domain knowledge, including claims, underwriting, policy administration, or regulatory use cases. Analyze Insurance business processes, workflows, and operational performance across underwriting, claims, policy administration, billing, and customer operations. Gather, document, and validate business requirements from client stakeholders. Perform current-state assessments and identify opportunities for operational improvement.
Digital & Business Transformation: Support Insurance modernization and transformation programs. Participate in business process redesign, operating model assessments, and future-state solution development. Assist in developing business cases, transformation roadmaps, and value-realization frameworks.
Data & Insights: Analyze business and operational data to identify trends, risks, bottlenecks, and improvement opportunities. Develop dashboards and reports using Power BI, Tableau, or similar platforms. Translate data into actionable business recommendations for stakeholders and leadership teams.
Stakeholder Engagement: Facilitate discovery sessions, workshops, and requirements gathering meetings. Collaborate with cross-functional teams including business, operations, product, and technology stakeholders. Prepare executive-level presentations, status updates, and solution recommendations.
Technology Enablement: Support implementation and optimization of Insurance technology solutions. Deep expertise in ontology engineering and semantic modeling. Work closely with business and technology teams to align business requirements with solution designs. Contribute to AI, automation, and analytics-driven transformation initiatives.
Continuous Improvement: Stay current on Insurance industry trends, regulatory changes, and emerging technologies. Contribute to best practices, reusable frameworks, and thought leadership initiatives.