Principal Clerk/Department Assistant - City Clerk's Office

City of Leominster•Leominster, MA

1d•Onsite

About The Position

The Principal Clerk/Department Assistant performs skilled administrative, secretarial, and record-keeping services to support the City Clerk’s Office. The position provides customer service; processes licenses, permits, and certificates; maintains vital records, census and voter information; supports elections; handles official documents and daily mail; manages accounts payable; and provides backup for other department clerks. Work is performed under general supervision, with recurring assignments carried out independently and unusual situations referred to a supervisor. The role requires applying federal, state, and local regulations and using judgment within established policies and practices. The employee has access to some confidential and sensitive information. Most work is performed in an office setting.

Requirements

High school diploma or equivalent, and 1 to 3 years of related experience; or an equivalent combination of education, training, certification, and experience.
Knowledge of office practices and procedures, department operations and functions, and relevant laws, rules, and regulations.
Ability to organize and maintain detailed and extensive records and operate a computer.
Ability to work effectively under time constraints and meet deadlines.
Ability to deal appropriately and effectively with the general public and to remain calm, tactful, and patient with clients.
Ability to manage multiple tasks, meet deadlines, and maintain attention to detail despite interruptions.
Ability to maintain harmonious working relationships, work independently, and maintain confidentiality.
Computer application and data-entry skills.
Customer service, accurate record-keeping, time-management, bookkeeping, organizational, oral and written communication, planning, teamwork, and interpersonal skills; positive attitude.
Must be able to pass a physical and drug screen.

Nice To Haves

Municipality experience preferred.

Responsibilities

Provide customer service in person, by phone, by email, or through other means.
Process and issue licenses, permits, and certificates, including vital records, marriage and dog licenses, burial permits, proof of residency certificates, taxi permits, certificates of registration, and business certificates.
Collect, sort, analyze, record, maintain, and file census and voter information, and maintain a database of that information.
Record and maintain vital records and issue certified copies to the public.
Assist with all aspects of elections, including voter registration, voting lists, and absentee procedures.
Update and maintain computerized databases and manual filing systems.
Receive and record official Town documents.
Process mail daily.
Manage accounts payable and prepare invoices for payment.
Provide backup functions for other clerks in the department.
Perform other related job duties as required.