Principal Business Process Improvement Analyst (Service & Repair Master Data Strategy)

Medtronic•USA-MN, MN

5d•$110,400 - $165,600

About The Position

Medtronic is seeking a strategic, business-focused analyst to drive transformation across supply chain master data, business processes, and operational performance within its Global Service & Repair organization. The role focuses on using Equipment Master, Material Master, and Vendor Master data to identify opportunities, influence decisions, and improve scalability, operational efficiency, and business performance. It is a strategic position centered on business transformation, process excellence, governance, and using master data as a business asset—not transactional data management. The analyst acts as a trusted advisor and primary business liaison, partnering across Supply Chain, Service & Repair, Operations, IT, Enterprise Master Data Management, and Data & AI. The role translates business needs into priorities, requirements, process and data solutions, and implementation plans; supports solution delivery and organizational change; and monitors process performance, data quality, adoption, and value realization. The position also advances standardized processes, governance, and accountability to improve planning, sourcing, inventory management, service delivery, and operational decision-making.

Requirements

Bachelor's degree and a minimum of 7 years of relevant experience, or an advanced degree and a minimum of 5 years of relevant experience.
Bachelor's or Master's degree in Business, Supply Chain Management, Operations, Information Systems, Engineering, or a related field.
Expertise working with Equipment Master, Material Master, and/or Vendor Master data within large-scale enterprise environments.
Experience working within SAP environments, including SAP ECC, SAP S/4HANA, SAP MM, SAP MDG, or related platforms.
For a baccalaureate degree earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Experience supporting supply chain, service operations, manufacturing, aftermarket service, or repair organizations.
Strong facilitation, communication, presentation, and stakeholder management skills.
Experience working with senior leaders and influencing decisions across complex, matrixed organizations with diverse stakeholders.
Experience with business process transformation, operational excellence, Lean, Six Sigma, or continuous improvement methodologies.
Experience translating business requirements into practical process, data, and technology solutions.
Knowledge of Master Data Management principles, governance, stewardship, ownership, and lifecycle management.
Experience partnering with Data & AI, Analytics, Reporting, or Business Intelligence teams to drive business outcomes.
Experience supporting Product Owners, Agile teams, and enterprise transformation programs.
Ability to navigate ambiguity, challenge the status quo, and drive sustainable organizational change.

Responsibilities

Partner with Supply Chain, Service & Repair, Operations, and business leaders to identify process improvement, standardization, and operational excellence opportunities.
Help create scalable processes and capabilities for future business growth and digital transformation.
Serve as the primary business liaison between Global Service & Repair, Enterprise Master Data Management, Data & AI, and IT teams, translating business priorities into actionable initiatives.
Drive transformation initiatives involving Equipment Master, Material Master, and Vendor Master data to improve business performance, scalability, and decision-making.
Analyze business processes, data flows, and system interactions to identify gaps, inefficiencies, risks, and optimization opportunities across enterprise platforms.
Lead development of business requirements, process designs, business cases, and implementation plans that support strategic objectives.
Influence enterprise master data priorities and governance strategies, representing business needs and aligning them with organizational goals.
Facilitate cross-functional discussions among stakeholders across regions, functions, and organizational levels to build alignment and achieve business outcomes.
Partner with Product Owners, Business Analysts, MDM teams, and technical resources to define priorities, refine requirements, and support solution delivery.
Monitor business process performance, data quality, and adoption metrics to drive continuous improvement and value realization.
Support change management through stakeholder engagement, communications, training alignment, business readiness, and implementation planning.
Champion standardized processes, governance practices, and accountability models that improve enterprise master data quality and usability.
Translate complex business challenges into sustainable process, data, and technology solutions.
Improve the quality, consistency, and governance of Equipment Master, Material Master, and Vendor Master data to enable more efficient planning, sourcing, inventory management, service delivery, and operational decision-making.

Benefits

Competitive salary and flexible benefits package.
Short-term incentive through the Medtronic Incentive Plan (MIP).
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance/reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.