Principal Business Operations Advisor

Blue Cross and Blue Shield of North Carolina • Carapichaima, SC

6d • $118,691 - $189,906 • Hybrid

About The Position

We're hiring a Principal Business Operations Advisor to join the Commercial Clinical Operations team! In this dynamic role, you will provide oversight and coordination of departmental strategic planning, business and workforce plan development, business relationship management, reporting, data and/or budget analysis and special projects as assigned.

Requirements

• Bachelor's degree or advanced degree (where required).
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Nice To Haves

• Clinical background strongly preferred
• Ability to quickly interpret, synthesize, and translate complex data
• Proven ability to manage multiple priorities and develop presentations on tight timelines
• Innovative thinker with a proactive, solutions-oriented mindset

Responsibilities

• Build and facilitate repeatable and company-focused strategic planning processes that include confirmation of continued relevance, progress evaluation and communication to affected stakeholders.
• Lead the creation of the departmental strategic plan, focused business growth objectives and enterprise goals.
• Lead the coordination, planning and facilitation of various departmental/divisional events (i.e. All Hands Meetings, Leadership Planning Sessions, staff meetings) to make them more effective, purposeful and outcomes based.
• Manage the overall workforce plan and staffing models, taking into account multiple and interrelated initiatives to either increase or decrease headcount, each with their own set of success criteria/outcomes, budget, and duration.
• May produce segment business plans and analysis under guidance from Vice President.
• Facilitate the adoption of standard operating procedures and processes for the department and assist with the communication and education of new SOPs outside of the department.
• Provide input and recommended strategy for leadership’s public speaking engagements and/or industry Board or committee meetings.
• Facilitate change management work to support business and process improvements and overall departmental/divisional effectiveness.
• Lead and coordinate work for special projects or initiatives for the division as assigned.
• Evaluation of potential opportunities and recommendations to reduce costs/improve efficiencies
• Review and evaluation of best or next practice opportunities for potential adoption
• Develop recommendations based on important industry literature and ensure leadership is briefed on current and emerging issues of importance to the organization.
• Serve as lead on engagements with external entities (i.e. consultants) and coordinate data gathering and research efforts based on the direction of leadership.
• Manage tracking of initiatives/projects for the division and independently create presentations of initiative/project progress for varied audiences, which may include ELT and Senior Leadership.
• Lead the consolidation and standardization of data analysis and reporting for relevant business operations.
• Provide analysis and insights for proposed strategic initiatives by leveraging unique perspective on the end-to-end operations of the segment and/or division.
• Coordinate divisional budget analysis, provide input into and monitor budget forecasts and review progress against administrative cost reduction goals
• Track and evaluate goal progress, including data collection and analysis of key performance metrics (KPIs).

Benefits

• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match

What This Job Offers

• Job Type: Full-time
• Career Level: Principal