About The Position

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Requirements

  • Deep experience in a digital product professional services agency/consultancy engaged with F5000-level Financial Services client accounts
  • Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation.
  • Ability to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is important
  • Scope and plan underlying analyses that will yield critical answers to the questions at hand.
  • Understand the required data to complete the analysis and procure them accordingly.
  • Deliver timely, zero-defect execution of analysis.
  • Leverage quantitative tools for the analytical "heavy lifting."
  • Analyze data and translate findings into meaningful insights and recommendations
  • Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization.
  • The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders

Nice To Haves

  • An engineering or computer science degree/background
  • Master’s Degree in Business Administration
  • The ability to travel up to 25% for client visits, pitches, and conferences
  • The ideal candidate has had the opportunity to manage teams and multiple work streams

Responsibilities

  • Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
  • Competently articulate product features to implement technology solutions successfully
  • Collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
  • Cultivate and extend existing C-level relationships with current clients
  • Team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
  • Advise TELUS Digital’s internal teams on industry and vendor trends to remain well-positioned to assist our clients
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