Principal Associate, Product Design
About The Position
Capital One is seeking a Product Designer to join its Experience Design team, which creates memorable, meaningful product experiences that build the Capital One brand, support customers, and drive business advantage and innovation. The team values collaboration, authenticity, healthy critique, diversity of thought, and a culture of belonging. In this role, you will combine product design expertise with an understanding of customers and the business to co-create solutions to complex problems. You will apply interaction, visual, and service design skills; use appropriate tools, platforms, frameworks, and design systems; and create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes. You will champion customer needs while accounting for data, research, scalability, technical constraints, and feedback; align customer needs with business goals; and use knowledge of technology, data capabilities, and emerging technologies to identify opportunities and help teams navigate limitations. You will collaborate with cross-functional partners, build relationships, listen to diverse perspectives, influence outcomes, and present design work and decisions to audiences across levels and job functions. The ideal candidate has a strong portfolio demonstrating their process, results, and impact. This is a hybrid role requiring adherence to Capital One's policy on on-site presence at the designated office location.
Requirements
- At least 3 years of experience in a Product Design role.
- At least 3 years of experience with design and prototyping tools, such as Figma.
- A strong portfolio demonstrating process, results, and impact.
Nice To Haves
- At least 4 years of experience in a Product Design role.
- At least 4 years of experience with design and prototyping tools, such as Figma.
- At least 4 years of experience collaborating with product, technology, and business partners.
- At least 4 years of experience working with an established design system.
- Experience working in heavily regulated, data-heavy problem spaces.
Responsibilities
- Apply expertise across interaction, visual, and service design to elevate the quality and maturity of Capital One's design practice.
- Collaborate with cross-functional partners and use appropriate tools, platforms, frameworks, and design systems to create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
- Champion customers throughout the design process, considering data, research insights, scalability, technology constraints, and feedback.
- Understand and apply business and customer strategy, facilitate design activities, and negotiate customer needs and business goals for harmonious outcomes.
- Build understanding of technology, data capabilities, and emerging technologies to inform design work, identify opportunities, and help teams navigate technical limitations.
- Foster relationships and collaborate with partners, incorporating diverse perspectives to influence outcomes, break down silos, and gain alignment.
- Present work to audiences across levels and job functions, using design frameworks, data, and research insights to explain insights and design decisions.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
