Principal Applications Engineer

Berkshire Grey•Bedford, MA

1d•$140,000 - $200,000

About The Position

Berkshire Grey is a leader in AI-powered robotic solutions that automate fulfillment, supply chain, and logistics operations. Its technology automates pick, pack, move, and sort operations for customers in retail, eCommerce, and logistics. The Principal Applications Engineer rigorously evaluates solution designs and ensures their technical correctness. Reporting to engineering, the role collaborates with cross-functional teams to design, develop, and deliver solutions involving conveyors, sorting machines, robots, and other automation equipment. The engineer serves as a liaison among core product engineering, go-to-market, and operations teams to ensure products are integrated into high-performance customer solutions. This is a new team, and the role will help build the team, establish relationships with other teams and stakeholders, and define processes and workflows. An entrepreneurial mindset and cross-disciplinary problem-solving ability are important to success.

Requirements

Bachelor’s or master’s degree in mechanical engineering, electrical engineering, computer science, math, physics, or a related field.
At least 5 years of experience in industrial automation, materials handling equipment, industrial engineering, or a similar field.
Demonstrated ability to make informed design decisions in capital-intensive programs over varying time scales.
Strong understanding of operations or manufacturing concepts, including rate, throughput, buffer, MTBF, MTTR, OEE, and time studies.
Strong understanding of network design, topology, and graph theory.
Ability to lead and manage complex engineering projects while delivering high-quality results.
Excellent communication skills and ability to convey complex technical concepts to diverse audiences.
Ability to work effectively and independently in cross-functional teams and manage multiple priorities.

Responsibilities

Represent product engineering throughout the project lifecycle, from pre-sales system design through implementation and customer handoff.
Collaborate with product engineering, product management, sales, operations, and other stakeholders to develop and refine system-level designs and solutions.
Analyze system performance, identify potential issues, and develop mitigation strategies to ensure reliability and robustness.
Communicate, build consensus, and maintain continuity of technical ownership among vendors, partners, customers, and internal departments.
Manage simulations to validate performance for systems of different sizes, from new features to entire building systems.
Certify that sites achieve design specifications after go-live.
Identify discrepancies between SOW metrics and system performance.
Onboard new customers, WMS providers, and integration partners to ensure standard software and hardware interfaces.
Build and maintain best-practice libraries, design guides, and integration documents to streamline solution design.
Develop pre-sales site layouts and topology to ensure each cell has sufficient conveyor input and output to reach its potential.
Help build the new team, develop relationships with teams and stakeholders, and define processes and workflows.