Prime Air Area Manager, Amazon Prime Air
About The Position
At Amazon, we embrace our differences and are committed to building a diverse and inclusive workplace. How do you deliver packages to customers in under an hour—safely, reliably, and at scale? Prime Air is doing just that. Our team of engineers, operators, and innovators is redefining last-mile delivery through drone technology, and we're just getting started. If you're looking for a fast-paced, hands-on environment where you can lead teams, drive results, and contribute to cutting-edge operations, Prime Air is the place for you. Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos
Requirements
- 1+ years of direct people management, including performance management and employee development experience
- Bachelor's degree or equivalent, or 2+ years of Amazon experience
- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments
- Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach
Nice To Haves
- Experience working cross functionally with tech teams
- Prior experience in the drone/aerospace industry
Responsibilities
- Serve as a front-line leader responsible for executing daily operations at a Prime Air Drone Delivery Station.
- Lead and support teams across flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance.
- Drive key operational metrics including safety, quality, and delivery efficiency.
- Monitor real-time operations to remove barriers and maintain system uptime.
- Partner with Operations Managers and cross-functional teams to execute staffing and operational plans.
- Ensure compliance with safety and regulatory standards.
- Identify and implement process improvements.
- Develop and coach associates.
- Provide clear escalation and communication during active operations.
- Directly manage a team of hourly associates, overseeing scheduling, performance management, and day-to-day coaching and development.
- In partnership with HR, address associate relations matters including attendance, performance concerns, and corrective action as needed.
- Maintain accurate timekeeping, headcount tracking, and staffing records for your team.
Benefits
- sign-on payments
- restricted stock units (RSUs)
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
