Primary Technical Control Facility Lead

TekSynap•Arlington, VA

1d•$165,000 - $225,000•Onsite

About The Position

We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. This role is responsible for overseeing the day-to-day operations of the Primary Technical Control Facility (PPTCF) and Pentagon Alternate Technical Control Facility (PATCF), ensuring the provision of state-of-the-art technical control services, telecommunications network management, circuit engineering, and equipment maintenance. The position also involves overseeing the Technical Control Facility Service Desk, troubleshooting and maintaining networks, equipment, and circuits, and preparing monthly reports.

Requirements

5+ years with managing and operating cryptographic facilities.
Bachelor’s degree in related field
Must possess a Top Secret/SCI clearance
U.S. Citizen

Responsibilities

Responsible for overseeing the day-to-day operations of the Primary Technical Control Facility (PPTCF) and Pentagon Alternate Technical Control Facility (PATCF), ensuring the provision of state-of-the-art technical control services, telecommunications network management, circuit engineering, and equipment maintenance.
Oversee day-to-day operations of the Technical Control Facility Service Desk.
Troubleshoot and maintain all networks, equipment, and circuits under PPTCF purview.
Prepare and maintain monthly reports on trouble ticket status, circuit history, and trend analysis.
Ensure compliance with DISA regulations, standards, and local SOPs.
Demonstrate knowledge in maintaining the operational status of a Tech Control facility.
Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.
Demonstrated successful working knowledge and supervision of tech control employees.
Demonstrated ability for oral and written communication with the highest levels of management.
Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.
Ability to provide technical directions and supervision, in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.
Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.