Pricing Operations Manager

BJ's Wholesale Club • BJ's Club Support Center Marlborough, MA

2d • Hybrid

About The Position

The Pricing Operations Manager is responsible for building and scaling the operational foundation that enables a modern, data-driven pricing organization. This role serves as the bridge between merchandising, finance, technology, and analytics to ensure pricing strategies can be executed efficiently, consistently, and at scale. This leader will drive the evolution of pricing systems, processes, and capabilities by identifying opportunities to leverage AI, automation, and advanced technology. The role is responsible for creating a roadmap for pricing operations, prioritizing technology investments, improving testing and modeling capabilities, and ensuring pricing tools and workflows are aligned with the company's financial objectives and strategic priorities.

Requirements

• Bachelor's degree
• 5–8+ years of related experience

Nice To Haves

• Familiarity with AI tools, including ChatGPT

Responsibilities

• Lead the development and continuous improvement of pricing operations, systems, and workflows to support evolving business strategies.
• Champion the adoption of AI and emerging technologies to improve speed, accuracy, decision-making, and operational efficiency.
• Identify opportunities to streamline pricing execution and reduce manual work through automation and AI-enabled solutions while maintaining governance and control.
• Build scalable operational processes that support future business growth.
• Support the development and execution of pricing operations roadmaps, helping align process improvements, technology enhancements, and resource planning with evolving business priorities.
• Manage relationships with external data and technology vendors, including contract oversight, performance monitoring, and service delivery to support business objectives.
• Evaluate systems and data sources that improve the collection, prioritization, and application of competitive pricing information.
• Collaborate across teams to prioritize enhancements and deliver operational improvements.
• Ensure pricing operational capabilities support the organization's evolving pricing strategy and operational targets.
• Establish KPIs, tracking mechanisms, and operational dashboards to measure pricing execution and operational effectiveness.
• Develop governance processes that ensure pricing tools, workflows, and systems remain scalable, accurate, and compliant.
• Measure the business impact of pricing operations initiatives and continuously optimize based on performance outcomes.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager