Pricing Clerk

WinCo Foods•Carrollton, TX

5d•Onsite

About The Position

The Pricing Clerk is accountable for maintaining the accuracy of the store price-scanning system and gathering and reporting competitive pricing. The role provides friendly, engaging customer service to internal and external customers and performs related work as needed. Work hours vary, primarily between 2:00 a.m. and 4:00 p.m., in a 24/7 operation, including nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
Experience operating a handheld device, performing 10-key by touch, and using computer terminals.
Organizational skills.
Excellent verbal interpersonal communication skills to establish and maintain rapport with coworkers, supervisors, store personnel, vendors, and other customers.
Sound judgment and mental alertness to make decisions and be accountable for them.
Dependability and initiative.
Ability to provide friendly and engaging customer service to internal and external customers.
Ability to work varied hours, primarily between 2:00 a.m. and 4:00 p.m., including nights, weekends, and holidays.
Ability to safely and efficiently drive to local competitor stores to gather pricing information.
Initiative and self-direction to perform multiple tasks simultaneously.
Ability to perform all tasks with integrity and extreme confidentiality.
Ability to communicate by hearing and speech with customers and provide customer service on the floor.
Ability to visually read reports and computer screens, remember codes, and understand and perform duties related to the scanning system.
Ability to reach, climb, balance, stoop, and bend to place, remove, and adjust tags and signs; climb stairs; and occasionally lift 10 pounds.
Minimum age of 18 in all states except Montana, where no minimum age is stated.
Ability to perform primary duties efficiently and accurately.
Food Handlers Certification, as required by state law.
Acceptable Department of Motor Vehicles driving record.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service atmosphere.
Provide customer service by telephone, email, and in person to employees, vendors, and customers.
Maintain store pricing accuracy and compliance with company goals throughout the store.
Verify pricing information using provided equipment; make necessary file-system changes through data entry; change or replace shelf tags; report discrepancies to retail pricing personnel; update item status as changes occur; and perform troubleshooting.
Verify and maintain the accuracy of in-store coupon discounts and specials.
Research and resolve pricing and information discrepancies.
Drive to competitor stores to check prices, then enter, write, read, and transmit pricing data and reports using a computer.
Make signs and shelf tags as needed.
Coordinate vendor direct store delivery (DSD) deals.
Prioritize, delegate, direct, and organize tasks while meeting deadlines.
Perform other duties as assigned or needed.