Pricing Clerk

WinCo Foods•Carrollton, TX

4d•Onsite

About The Position

The Pricing Clerk is accountable for assuring the accuracy of the store price-scanning system and gathering and reporting competitive pricing. The role provides friendly, engaging customer service to internal and external customers and performs related work. It involves maintaining in-store pricing accuracy and compliance, verifying pricing information with provided equipment, updating files and shelf tags, resolving discrepancies, checking competitor prices, and creating signs and tags as needed. Work hours vary, primarily between 2:00 a.m. and 4:00 p.m., in a 24/7 operation, and may include nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
Experience operating a handheld device, performing 10-key by touch, and using computer terminals.
Organizational skills.
Excellent verbal interpersonal communication skills to establish and maintain rapport with coworkers, supervisors, store personnel, vendors, and other customers.
Sound judgment and mental alertness to make and be accountable for decisions.
Dependability and initiative.
Ability to consistently provide friendly and engaging customer service to internal and external customers.
Ability to work varied hours, primarily between 2:00 a.m. and 4:00 p.m., in a 24/7 operation, including nights, weekends, and holidays.
Ability to safely and efficiently drive to local competitor stores to gather pricing information.
Ability to multitask, demonstrate initiative and self-direction, and perform simultaneous skills.
Ability to prioritize, delegate, direct, and organize tasks while meeting strict deadlines.
Ability to communicate by hearing and speech with customers and provide customer service while on the floor.
Ability to reach, climb, balance, stoop, and bend to place, remove, and adjust tags and signs; climb stairs; and lift 10 pounds occasionally.
Ability to visually read reports and computer screens, remember various codes, and understand and perform duties related to the scanning system.
Must be at least 18 years old in all states except Montana, where there is no minimum age.
Food Handlers Certification as required by state law.
Acceptable Department of Motor Vehicles driving record.

Responsibilities

Welcome, engage, serve, and thank customers, maintaining a friendly and enthusiastic customer-service atmosphere.
Provide customer service by telephone, email, and in person to employees, vendors, and customers.
Maintain store pricing accuracy and compliance with company goals.
Use provided equipment to verify information; make necessary file-system changes through data entry; change or replace shelf tags; notify retail pricing personnel of discrepancies; update item status; and troubleshoot issues.
Verify and maintain the accuracy of in-store coupon discounts and specials.
Research and resolve pricing and information discrepancies.
Drive to competitor stores to check prices and gather competitive pricing information; enter, write, read, and transmit data and reports.
Coordinate vendor direct store delivery (DSD) deals.
Make signs and shelf tags as needed.
Perform other duties as assigned or needed.
Perform primary duties efficiently and accurately and complete tasks with integrity and extreme confidentiality.