Pricing and Tagging Coordinator

IOCP-Interfaith Outreach & Community Partners•Plymouth, MN

13h•Onsite

About The Position

IOCP is searching for its next Pricing and Tagging Coordinator for its Resale Select Thrift Store. This role involves owning the full pricing cycle for merchandise – from market research and system updates to pricing and tagging merchandise and moving it onto the sales floor. The position thrives in a dynamic, fast-paced environment where no two days are the same. The work includes pricing and tagging incoming inventory, tagging, pricing, organizing and coordinating donations for racks and shelves, rotating, refilling, or removing merchandise. It also involves ensuring prep shelves are organized and properly labeled with pricing, monitoring competitor pricing and market trends, executing and maintaining accurate price updates, and managing stock levels. Additionally, the role involves volunteer management, including welcoming, supporting, and directing volunteers, coaching them in working with a diverse community, supporting shift transitions, and supporting volunteer retention. Store operations include maintaining a welcoming and positive experience, understanding and supporting the Point-of-Sale system, filling in at the cashier position when needed, assisting with the web-store day-to-day operations, and communicating important information to management. IOCP is a human service nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources. Their work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development.

Requirements

High School Diploma or GED
Valid driver’s license
Experience working in a retail or customer service setting
Excellent time management skills: ability to juggle multiple priorities in a timely manner
Attention to detail
Timely and dependable
Superior interpersonal skills - ability to work with a variety of people and build trusting relationships
Reliable, strong execution and follow through
Strong communication skills, both written and verbal
Basic experience with Microsoft Word, Outlook, Canva
Ability to understand and learn database (Point of Sale) programs quickly
Ability to learn to operate electric pallet jack, manual pallet jack and 2-wheel dolly (training provided, experience not required)

Responsibilities

Tagging, pricing, organizing and coordinating donations for racks and shelves, rotating, refilling, or removing merchandise in Resale and Resale2
Ensuring prep shelves are organized, and properly labeled with pricing
Monitor competitor pricing and market trends to ensure competitive pricing
Execute and maintain accurate price updates within internal process
Manage stock levels to optimize product availability and minimize waste
Welcome, support and direct volunteer staff throughout the day, filling in critical positions when needed
Coach and empower volunteers in working with a diverse community of clients, customers, donors, and volunteers
Support the transition of the volunteer teams from one shift to the next including welcome shift trainings, and team meetings
Support volunteer retention by welcoming and training new volunteers and groups
Maintain a welcoming and positive experience that is inviting for all clients, volunteers, customers, and donors
Full understanding of the Point-of-Sale system and support volunteers in troubleshooting technology problems as they emerge
Fill in at cashier position when needed
Assisting with the web-store day-to-day operations
Communicate important information to Store Manager or other staff that may impact their work