Previsit Planner

Cary Medical Center•Caribou, ME

10d

About The Position

The Previsit Planner is responsible for planning appointments to ensure testing, procedures, and reports are completed and available for each patient visit. The role promotes patient advocacy and collaborates with the Cancer Center team to support effective, efficient, and well-organized patient care. This is a full-time, 40-hour-per-week, non-exempt position on the day shift, scheduled 7:30 a.m. to 3:00 p.m. The listed pay range is $17.25–$26.00 per hour. Starting pay is determined by factors such as experience, education, certifications, internal equity, and market conditions. The position may provide back-up support for patient registration and the infusion suite CNA, with cross-training for applicable duties. Depending on department staffing needs, the employee may be asked to work nights, weekends, and holidays.

Requirements

Current Nursing Assistant Certification for the State of Maine is preferred.
Knowledge of medical terminology is preferred.
Availability to work nights, weekends, and holidays may be requested depending on department staffing needs.

Nice To Haves

Current Nursing Assistant Certification for the State of Maine.
Knowledge of medical terminology.

Responsibilities

Gather necessary information for upcoming patient visits.
Review referrals and follow up with outside providers or hospitals to obtain missing health information.
Process lab work and office procedures, and schedule diagnostic or specialty testing.
Help maintain office and treatment schedules according to acuity and census.
Maintain smooth daily scheduling flow between providers and patients using a systematic approach.
Pre-register treatment patients and daily add-on patients.
Process requests for service related to insurance requirements.
Update ordering providers on office notes in a timely manner.
Assist with coordinating virtual appointments.
Assist with treatment room lab checks and reschedule patients as needed.
Make reminder calls to patients about appointments, labs, and procedures.
Maintain the EMR and ensure results are appropriately scanned into the system.
Maintain EPIC work queues and upcoming lab and testing orders.
Review and obtain necessary patient pre-authorization approvals and communicate the information to staff involved in patient care.
Maintain the pre-authorization log and take a proactive approach, primarily for VA patients.
Provide back-up support for patient registration and the infusion suite CNA, and cross-train for applicable duties.
Administer care according to established standards and hospital policy.
Provide compassionate care to the hematology and oncology patient population.
Perform other duties as assigned.
Comply with local, state, and federal laws and regulations.