Preventive Case Planner Supervisor (Family Connections – Bronx)

Rising Ground • The Bronx, NY

10d • Hybrid

About The Position

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Under the general direction of the Program Director, the Preventive (FC) Supervisor shall serve as a line supervisor. FC Supervisors coach, support, and guide case planners through the implementation and delivery of the Family Connections model. All components and stages of the Family Connections model will be followed, beginning with the one business day contact, going up to the evaluation of change. FC Supervisors will always be assessing for risk and safety factors. They will ensure that we provide quality services to families. FC Supervisors are to supervise teams, as assigned and other job-related task and duties. FC Supervisors will ensure that all fidelity measures for Family Connections are met. This includes keeping up to date on the new timeline that has been created for them which encompasses all of the Family Connections documentation. FC Supervisor’s attendance is a critical factor as it sets an example for workers, as well as providing stability for the units.

Requirements

• Bachelor's Degree and 5 years’ experience at a human service agency Required.
• Excellent interpersonal and relationship skills.
• Ability to work effectively as a member of a team.
• Good planning, organization and priority-setting skills.
• Demonstrated ability to work with individuals of diverse backgrounds and lifestyles.
• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC).
• Ability to travel to other Rising Ground Sites (if required).
• Ability to travel within the community and do visits.

Nice To Haves

• MSW, or other related mental health master’s degree and 3 years post master’s experience at a Preventive Service agency or 5 years’ experience at a human service agency preferred.
• Minimum three years of demonstrated successful supervisory experience preferred.

Responsibilities

• Ensure that one hour of change focused intervention is conducted weekly with each family; constituting of 3-4 contacts before Service Plan is created and biweekly contacts thereafter.
• Ensure that case planner’s progress notes are entered within 5 business days and follow the Family Connections template.
• Review each case with case planner a minimum of once per month.
• Review progress notes in preparation for case review.
• Review the weekly contact grid to make sure all fidelity measures are being met and coincides with contacts entered into PROMIS, as well as every child being seen.
• Provide individual staff supervision once a week. This supervision will be documented in two ways; through case review and the individual log, (focusing on staff development), which encompasses the coaching methodology of Family Connections.
• Conduct weekly group supervision for their unit.
• Enter supervisory progress notes into CONNX on a monthly basis.
• Follow many of the Family Connections criteria, as well as ACS mandates.
• Review all FASP’s prior to submission to ACS.
• Ensure that FASP’s are completed accurately and submitted on time.
• Ensure FASP submission for their unit adheres to internal timelines.
• Provide direct services to families within their unit when deemed necessary.
• Ensure that the intake process is followed through within correct timelines.
• Ensure that all intake forms and appropriate documentation is completed.
• Communicate with ACS personnel, case managers, PPRS liaison officers, school personnel, court officials and other mental health professionals, as needed.
• Other related duties as assigned by supervisor.

Benefits

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level