Family Support Case Planner

SCO Family of Services•Brooklyn, NY

About The Position

The Case Planner provides supportive counseling and case management to increase safety, reduce risk, and promote family wellbeing using the Family Connections (FC) model of practice. The role works closely with a supervisor and model consultant to carry out responsibilities in accordance with model fidelity and the standards of Family Connections, ACS, and SCO Family of Services. The position offers supervision, professional development, and training in an evidence-informed practice model. The Case Planner partners with families on assessment, goal setting, interventions, and case management intended to prevent foster care and promote wellbeing. The role includes home and office visits, coordination with families and community providers, crisis and safety planning, documentation, and participation in supervision, meetings, and training. Some evening hours are required.

Requirements

  • BA or BSW with experience.
  • Excellent organizational, written, and oral skills.
  • Proficiency in Microsoft Office.
  • Commitment to working from a strength-based perspective.
  • Some evening hours are required.

Responsibilities

  • Partner with families to provide assessment, goal setting, interventions, and case management to prevent foster care and promote wellbeing.
  • Learn the Family Connections practice model through training, coaching, and case consultation.
  • Follow the model’s requirements for case contacts, interventions, supervision, documentation, and treatment length.
  • Conduct regular home and office visits and accompany clients to appointments as needed.
  • Provide concrete services, including advocacy, outreach, and referrals.
  • Assess safety and risk and implement crisis management and safety plans as needed.
  • Schedule and participate in conferences with families, community partners, and ACS using the Family Team Conferencing model.
  • Collaborate with ACS, schools, and collateral providers.
  • Plan, coordinate, and implement groups and social activities for clients.
  • Complete required documentation and data entry by deadlines, including assessments, progress notes, treatment plans, and closing summaries.
  • Use mobile technology to complete documentation.
  • Attend individual and group supervision, meetings, and trainings.
  • Work collaboratively with Case Aides and FTC Facilitators.
  • Demonstrate sensitivity to cultural and socioeconomic diversity.
  • Contribute actively to the program’s vision and mission and help create and support a respectful learning environment.
  • Perform other duties as assigned.

Benefits

  • Strong supervision
  • Professional development
  • Opportunity to learn the Family Connections practice model
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