Prevention Navigator

Community Health Action of Staten•Staten Island, NY

83d•Onsite

About The Position

Community Health Action of Staten Island (CHASI) is dedicated to improving the health of New Yorkers through various services. The Prevention Department focuses on outreach, education, and referrals for priority populations to enhance overall health and well-being, and to decrease the acquisition of HIV and STIs. Navigators are central to this effort, addressing client barriers to accessing needed services. This role involves case management and referrals to provide comprehensive HIV prevention services.

Requirements

At least 2 years of experience providing case management or health education with individuals at high risk of contracting HIV/AIDS, with a history of mental illness or substance use, immigrant or LGBTQ+ populations.
High School diploma or equivalent required.
Basic knowledge regarding HIV, HCV, STI, PEP/PrEP and Harm Reduction methods.
Excellent MS Office skills (Outlook, Word, Excel, PowerPoint).
Ability to work independently and as a team player with diverse teams.
Ability to contribute to a positive, productive, open, and supportive environment.
Ability to interact with all levels of external and internal partners with professionalism and tact.
Strong verbal and written communication skills, including listening and following instructions.
Ability to give direction and follow up on tasks.
High attention to detail and accuracy.
Highly organized and able to multitask.

Nice To Haves

Some college preferred.
Bilingual (English/Spanish) preferred.
Preferred experience in PrEP AP, Gilead, and applying for copay cards.

Responsibilities

Conduct intakes, mental health and SUD screenings, and other assessments to identify client needs.
Educate and counsel clients on prevention strategies and materials.
Develop, coordinate, and integrate service plans with clients.
Assist clients with appointment scheduling, provider follow-ups, transportation, and accompanying them to appointments.
Perform and maintain effective case management for an assigned caseload from intake to discharge.
Track and monitor client progress, maintaining accurate and timely notes.
Provide appropriate referrals to internal and external services and build collaborative relationships with partner providers.
Link, coordinate, and follow up with clients for ongoing providers, including PrEP, PEP, iART/HIV care, and STI treatment, ensuring successful referrals.
Work with clients to ensure connection and compliance with appointments and action plans, addressing barriers.
Support outreach events and community engagement activities by working on weekends as needed.
Escort clients to appointments and conduct home visits as needed.
Collect and submit accurate data on persons contacted and engaged in services to the Data Unit.
Maintain updated and accurate records of services and activities provided.
Participate in documentation quality assurance and reconciliation tasks.
Keep client lists and deliverable trackers updated weekly.
Participate in training, professional development activities, and meetings.
Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values.
Perform other duties as assigned and participate in special projects.
Occasionally work nights and weekends.