Pretrial Svcs Region Coord -Administrative Office of the Courts (AOC)-Non-Tenured (NT)
About The Position
The Pretrial Services Region Coordinator provides administrative and operational support to field staff and supervisors in Region 6, Carroll County. The position coordinates schedules and on-call needs, monitors operational performance data, and assists with case assignment and workload distribution. It is a non-supervisory role that supports efficient daily operations and adherence to case-processing timelines. The role works in a dynamic environment supporting field-based and office-based staff. Work is usually performed in an office setting, and virtual work is not authorized. The position may require flexibility, including participation in an on-call rotation, and statewide travel. A valid driver’s license is required.
Requirements
- Bachelor’s degree in Social Work, Criminal Justice, Human Services, Psychology, Sociology, or a related field.
- Four years of professional experience in pretrial services, legal work, court operations, human services, or a closely related field, including supervisory or lead work experience.
- Alternatively, an associate degree in a related field with six years of experience may substitute for the education requirement.
- Must have a valid driver’s license.
- Must be able to travel statewide.
Responsibilities
- Develop, maintain, and adjust staff schedules to ensure adequate coverage and operational efficiency.
- Coordinate with supervisors and frontline staff to address scheduling conflicts and last-minute changes.
- Serve as a point of contact for frontline staff during designated on-call periods, provide guidance, escalate issues as needed, and ensure timely communication between field staff and leadership.
- Generate, track, and analyze operational reports related to performance metrics, case-processing timelines, and workload trends; identify gaps or delays and communicate findings to supervisors.
- Assist in assigning and redistributing cases based on staff capacity, priority, and deadlines, and monitor caseload balance to support equitable and efficient work distribution.
- Monitor case-processing timelines for compliance with internal standards and external requirements; flag overdue or at-risk cases and coordinate follow-up actions.
- Support field staff and supervisors by facilitating communication, clarifying processes, and addressing day-to-day operational needs.
- Provide input on workflow improvements, tools, and processes to enhance efficiency and service delivery.
- Perform other duties as assigned.
Benefits
- Generous vacation and sick time
- Health insurance
- Retirement plan
- Healthy work-life balance
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What This Job Offers
Job Type
Full-time
