Pretrial Svcs Region Coord-SHIFT -Administrative Office of the Courts (AOC)-Non-Tenured (NT)
About The Position
The Department of Pretrial Services has an immediate need for a Pretrial Services Region Coordinator in Region 1, Calloway County. The coordinator provides administrative and operational support to field staff and supervisors, coordinating schedules, supporting on-call needs, monitoring performance data, and assisting with case assignments and workload distribution. Although this is not a supervisory position, it supports efficient daily operations and adherence to timelines. The position operates in a dynamic environment supporting field- and office-based staff. Work is usually performed in an office setting, and the position is not authorized for virtual work. The role may require flexibility, including participation in an on-call rotation, and statewide travel. It does not include direct personnel management responsibilities but requires close collaboration with supervisors and frontline staff.
Requirements
- Bachelor’s degree in Social Work, Criminal Justice, Human Services, Psychology, Sociology, or a related field.
- Four years of professional experience in pretrial services, legal work, court operations, human services, or a closely related field, including supervisory or lead work experience.
- Alternatively, an associate degree in a related field with six years of experience.
- Valid driver’s license.
- Ability to travel statewide.
Responsibilities
- Develop, maintain, and adjust staff schedules to ensure adequate coverage and operational efficiency.
- Coordinate with supervisors and frontline staff to address scheduling conflicts and last-minute changes.
- Serve as a point of contact for frontline staff during designated on-call periods, provide guidance, escalate issues as needed, and ensure timely communication between field staff and leadership.
- Generate, track, and analyze operational reports related to performance metrics, case processing timelines, and workload trends; identify gaps or delays and communicate findings to supervisors.
- Assist in assigning and redistributing cases based on staff capacity, priority, and deadlines, and monitor caseload balance for equitable and efficient work distribution.
- Monitor case processing timelines for compliance with internal standards and external requirements, flag overdue or at-risk cases, and coordinate follow-up actions.
- Support field staff and supervisors by facilitating communication, clarifying processes, and assisting with day-to-day operational needs.
- Provide input on workflow improvements, tools, and processes to enhance efficiency and service delivery.
- Perform other duties as assigned.
Benefits
- Generous vacation and sick time
- Health insurance
- Retirement plan
- Healthy work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
