Pretrial Services Prog Supv-SHIFT -Administrative Office of the Courts (AOC)-Non-Tenured (NT)
About The Position
The Administrative Office of the Courts, Office of Statewide Programs, Department of Pretrial Services, is hiring a Pretrial Services Program Supervisor for a shift position in Jefferson County. The role supervises frontline staff and oversees daily office operations to ensure efficient, consistent, high-quality service delivery aligned with organizational policies, procedures, and goals. The Supervisor provides hands-on leadership, supports staff performance and development, and serves as a key contact for staff, leadership, and stakeholders to resolve issues and maintain smooth day-to-day operations. The position is based in Louisville, Kentucky, and is assigned to second or third shift.
Requirements
- Bachelor’s degree in a related field, or experience may substitute for education on a 1-for-1 basis.
- At least 2 years of experience in a related field, including experience in a lead and/or supervisory role.
- Valid driver’s license.
Responsibilities
- Supervise, support, and provide day-to-day direction to frontline staff.
- Oversee daily office operations to ensure efficiency, consistency, and compliance with policies and procedures.
- Monitor workflow, assign tasks, and adjust staffing or priorities as needed to meet operational demands.
- Provide coaching, training, and performance feedback to staff; assist with evaluations and professional development.
- Address and resolve routine operational and personnel issues, escalating concerns as appropriate.
- Ensure accurate documentation, data entry, and reporting in accordance with organizational standards.
- Serve as a resource for staff on policies, procedures, and best practices.
- Promote a positive, collaborative, and accountable team environment.
- Assist with implementing new processes, initiatives, or program changes.
- Maintain communication with leadership regarding operations, challenges, and opportunities for improvement.
- Support quality assurance efforts and continuous improvement initiatives.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
