Pretrial Monitoring Specialist (9920)

City and County of San Francisco • San Francisco, CA

5d • Onsite

About The Position

The San Francisco Adult Probation Department (SFAPD) is seeking a motivated Pretrial Monitoring Support Specialist. This role serves as an operational hub delivering critical intelligence, managing complex case data, and supporting critical functions such as electronic monitoring (EM) technology. The Specialist ensures client compliance with court-ordered conditions, analyzing alert data, troubleshooting equipment, tracking referrals for services, and providing staff with timely actionable information to maintain public safety and seamless monitoring operations. In addition to core duties, the incumbent will assist the Reentry and Violence Response service units. Collaboration across these divisions strengthens continuity of care, reduces system involvement, and enhances long-term client outcomes.

Requirements

• High School diploma or GED
• Six (6) months- one (1) year of general experience. Qualifying entry-level analytical work includes analysis, development, administration, and reporting in programs and functions of an organization in areas such as budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 1822 Class series.
• A valid California Class “C” Driver’s License is required to perform job-related essential functions.
• An indicated interest and aptitude in those skills associated with the target employment and a willingness and ability to acquire the needed skills and academic standards through training and work experience.

Nice To Haves

• 6 months of education (15 semester units) or technical training exp. May be substituted for 6 months of experience.

Responsibilities

• Support the daily monitoring of clients participating in pretrial supervision, review alerts and compliance information, and promptly communicate issues requiring staff follow-up.
• Work directly with clients in the community to support compliance, reinforce supervision expectations, address barriers, and help connect individuals with appropriate resources and services.
• Support community events and activities including being a representative of the department.
• Receive and welcome clients in the office and community to direct them to services and guide them to the appropriate location or office.
• Coordinate with community-based organizations and service providers to facilitate referrals, appointments, and program participation, including transporting clients to treatment, services, and other approved programs when needed.
• Assist with monitoring equipment, technology, records, inventory, data entry, and other operational needs while supporting implementation of new systems, procedures, and pretrial initiatives.
• Maintain real-time and historical data to staff and supervisors, including location trends, compliance patterns, incident alerts, and risk indicators.
• Support Monitoring Support staff by summarizing client history, and safety concerns.
• Relay time-sensitive information regarding successful completions, violations, tech failures, or program compliance.
• Assist with pre-court preparation by creating data summaries, timelines of events, and compliance progress reports and court reporting.
• Maintain accurate, confidential records of court orders, curfews, geofence rules, and historical compliance logs.
• Input timely case notes documenting alerts handled, actions taken, and communications with officers or courts.
• Provide information to staff in court and support all court functions in a supportive role.
• Analyze monitoring data to identify trends such as absconding risks, chronic tampering, or behavior requiring supervisory intervention.

Benefits

• The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED