Pretrial Monitoring Specialist (9920)

City and County of San Francisco•San Francisco, CA

About The Position

The San Francisco Adult Probation Department (SFAPD) is seeking a motivated Pretrial Monitoring Support Specialist. Working under minimal supervision, this role serves as an operational hub delivering critical intelligence, managing complex case data, and supporting critical functions such as electronic monitoring (EM) technology. The Specialist ensures client compliance with court-ordered conditions, analyzing alert data, troubleshooting equipment, tracking referrals for services, and providing staff with timely actionable information to maintain public safety and seamless monitoring operations. In addition to core duties, incumbent will assist the Reentry and Violence Response service units. The Pretrial, Reentry, and Violence Response divisions are responsible for coordinated service delivery, consistent program quality, and alignment with the department’s mission of promoting safety, accountability, and equitable justice outcomes. Collaboration across these divisions strengthens continuity of care, reduces system involvement, and enhances long-term client outcomes.

Requirements

High School diploma or GED
Six (6) months- one (1) year of general experience. Qualifying entry-level analytical work includes analysis, development, administration, and reporting in programs and functions of an organization in areas such as budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 1822 Class series.
A valid California Class “C” Driver’s License is required to perform job-related essential functions.

Nice To Haves

An indicated interest and aptitude in those skills associated with the target employment and a willingness and ability to acquire the needed skills and academic standards through training and work experience.

Responsibilities

Support the daily monitoring of clients participating in pretrial supervision, review alerts and compliance information, and promptly communicate issues requiring staff follow-up.
Work directly with clients in the community to support compliance, reinforce supervision expectations, address barriers, and help connect individuals with appropriate resources and services.
Support community events and activities including being a representative of the department.
Receive and welcome clients in the office and community to direct them to services and guide them to the appropriate location or office.
Coordinate with community-based organizations and service providers to facilitate referrals, appointments, and program participation, including transporting clients to treatment, services, and other approved programs when needed.
Assist with monitoring equipment, technology, records, inventory, data entry, and other operational needs while supporting implementation of new systems, procedures, and pretrial initiatives.
Maintain real-time and historical data to staff and supervisors, including location trends, compliance patterns, incident alerts, and risk indicators.
Support Monitoring Support staff by summarizing client history, and safety concerns.
Relay time-sensitive information regarding successful completions, violations, tech failures, or program compliance.
Assist with pre-court preparation by creating data summaries, timelines of events, and compliance progress reports and court reporting.
Maintain accurate, confidential records of court orders, curfews, geofence rules, and historical compliance logs.
Input timely case notes documenting alerts handled, actions taken, and communications with officers or courts.
Provide information to staff in court and support all court functions in a supportive role.
Analyze monitoring data to identify trends such as absconding risks, chronic tampering, or behavior requiring supervisory intervention.