President

BlueJack Fire Acquisition, Inc.•Houston, TX

2d•$185,000 - $250,000•Onsite

About The Position

This role is for a President who will be responsible for the overall leadership and strategic direction of the company. The President will oversee all aspects of the business, including financial performance, operations, sales, growth, leadership development, customer experience, safety, compliance, and partnership with Bluejack. A key focus will be on executing a structured founder transition and knowledge transfer, ensuring business continuity, and driving profitable growth while maintaining high standards of quality and safety.

Requirements

Experience in a President or similar senior leadership role with full P&L responsibility.
Proven track record of delivering revenue, EBITDA, and cash flow objectives.
Demonstrated ability to drive organic revenue growth.
Experience in managing and improving operational efficiency and productivity.
Strong understanding of financial management, including budgeting, forecasting, and cost control.
Experience with systems implementation (e.g., Uptick, Sage).
Proven ability to develop and execute strategic plans.
Experience in sales and business development, including cross-selling and strategic relationship building.
Demonstrated leadership skills, including experience managing and retaining a senior leadership team.
Ability to foster a culture of accountability, teamwork, integrity, and continuous improvement.
Experience in managing customer experience and resolving escalated issues.
Strong understanding of safety regulations and compliance, particularly in the fire safety and service industry.
Experience with risk management, including contract review, insurance, and claims management.
Familiarity with Bluejack operating system and strategic initiatives.
Ability to partner effectively with corporate support functions (Finance, HR, IT, etc.).
Experience in acquisition integration and market expansion.
Knowledge of kitchen exhaust cleaning, hood suppression systems, fire sprinklers, extinguishers, and fire alarms.
Understanding of regulatory compliance, including Cal/OSHA, California Fire Code, Title 19 CCR, CSLB C-16 license, and Fire Marshal licenses.
Experience with IKECA or equivalent standards of practice for kitchen exhaust cleaning.
Ability to manage a night-shift operating model.
Experience in workforce planning and talent management, including addressing turnover and developing career pathways.

Nice To Haves

Experience in the fire safety and service industry.
Familiarity with specific software like Uptick and Sage.
Experience with developing customer-facing training programs.
Experience in a founder transition scenario.

Responsibilities

Execute a structured handoff with the founders covering customers, Authorities Having Jurisdiction, vendors and suppliers, competitive history, pricing precedent, and informal knowledge.
Build a documented relationship inventory and assume or reassign each relationship held by a departing founder.
Meet top accounts with founders before their departure and retain them afterward.
Preserve continuity with Authorities Having Jurisdiction.
Communicate the transition to employees, customers, and vendors clearly, projecting continuity and confidence.
Spend initial weeks with department leaders to understand their functions, needs, and perceived business losses.
Earn the trust of a tenured workforce through presence, listening, and demonstrated competence.
Apply performance standards consistently across the organization, establishing clear, documented, and evenly enforced expectations.
Use founders as advisors while maintaining unambiguous operating authority.
Assume ownership of strategic plan actions held by founders, including acquisition target development and market evaluations.
Own full P&L responsibility for the operating company.
Deliver annual revenue, EBITDA, cash flow, and working capital objectives.
Deliver organic revenue growth in the mid-teens percentage range annually, exclusive of acquisitions.
Drive cash generation as the company’s stated first priority, including delivery of current-year DSO target and sustained improvement in accounts receivable aging.
Eliminate service invoicing revenue leakage and close the gap between work performed, work billed, and cash collected.
Drive disciplined pricing, margin expansion, labor productivity, and cost management.
Manage distinct margin structures for different business lines (hood cleaning vs. sprinkler work) based on their own economics.
Drive route density and revenue per crew night as the primary margin lever in the kitchen exhaust business.
Improve backlog conversion and quote follow-up discipline.
Develop annual operating plans and forecasts, ensuring financial accuracy and accountability.
Lead all operations across kitchen exhaust cleaning, hood suppression inspection and repair, fire sprinkler service and projects, portable extinguishers, and fire alarm inspection.
Own the night-shift operating model: crew scheduling, supervision, quality verification, and safety oversight.
Own the full-cycle quality control program, including coverage standards, QC manual, remedial action protocols, and field training library.
Ensure kitchen exhaust cleaning is performed to bare metal at the required frequency with accurate certification and documentation.
Ensure hood suppression systems are inspected and serviced on schedule, and identified deficiencies are quoted and corrected promptly.
Move the organization from reactive to proactive through standardized process, documented SOPs, and consistent service documentation.
Close office-to-field and interdepartmental communication gaps.
Drive technician productivity, schedule efficiency, utilization, and customer responsiveness.
Ensure adequate staffing and workforce planning, recognizing different strategies for different roles.
Own fleet management, driver visibility and safety, equipment, and extinguisher recharge and hydrotest capability.
Utilize KPIs to drive continuous operational improvement.
Sponsor and drive full implementation of Uptick and Sage, including configuration, training, adoption, and reporting.
Own data integrity across the platform, including product catalog cleanup and customer account mapping.
Ensure order-to-cash and procure-to-pay processes are mapped, documented, tested, and followed.
Establish real-time feedback loops that return field data into the system of record.
Evaluate and adopt emerging technology where it improves productivity or customer experience.
Own the organic growth number, with mid-teens percentage annual revenue growth as a minimum expectation.
Build the licensing, technical capability, and business case to add fire alarm and detection services.
Grow the high-margin inspection division as a share of total revenue.
Develop the sprinkler business through backflow certification, market penetration, underground work, and government opportunities.
Lead the economic evaluation and, if approved, the stand-up of a Sacramento satellite operation.
Drive the cross-sell ladder within the existing customer base.
Increase inspection-to-repair conversion and enforce consistent quote follow-up.
Develop strategic relationships with key customers, contractors, and referral partners.
Defend against competitors by making AAA the comprehensive provider and protecting key accounts.
Drive cross-selling opportunities with other Bluejack operating companies and leverage the platform footprint.
Support acquisitions, integrations, and expansion initiatives, including development of an actionable target list.
Lead an established department leadership team, earning their confidence, sharpening their standards, and holding them accountable.
Retain the experienced department leadership team.
Recruit, develop, coach, and retain high-performing leaders.
Foster a culture of accountability, teamwork, integrity, and continuous improvement.
Own morale as a measured business outcome, delivering improvement against employee Net Promoter Score baseline.
Establish clear organizational structure, org charts, role-level job descriptions, skill inventory, and a go-forward talent plan.
Address turnover in the hourly night-crew workforce.
Build licensing and certification pathways for field employees to progress into technician roles.
Strengthen employee onboarding.
Maintain direct, credible, two-way employee relations across all levels.
Conduct regular performance reviews and succession planning.
Ensure exceptional customer service and long-term client relationships.
Personally engage with strategic customers and key accounts.
Resolve escalated customer concerns quickly and professionally.
Ensure customers receive inspection and cleaning documentation that satisfies their AHJ, insurance carrier, and audit requirements.
Develop customer-facing fire safety training programs.
Maintain high customer retention and satisfaction metrics.
Champion a culture where safety is without compromise.
Address the specific hazard profile of the business.
Implement effective safety training and tracking, and establish visibility into driving practices.
Ensure compliance with Cal/OSHA regulations, California Fire Code, Title 19 CCR, and all state and local licensing requirements.
Maintain manufacturer certifications and IKECA or equivalent standards of practice.
Own risk management as a discipline.
Preserve AAA’s excellent relationships with Authorities Having Jurisdiction.
Enforce absolute integrity in service documentation.
Lead incident investigations and corrective actions.
Maintain all required certifications, inspections, and regulatory compliance.
Execute the Bluejack operating system and strategic initiatives.
Participate in Monthly Business Reviews, strategic planning sessions, and leadership meetings.
Partner closely with Bluejack Finance, HR, Safety, IT, Marketing, and Operations.
Partner with Agellus and Bluejack leadership on acquisition prioritization and market expansion decisions.
Drive implementation of company-wide best practices and technology initiatives.
Share kitchen exhaust and hood suppression expertise across the platform.
Support acquisition integration and collaboration across the Bluejack platform.