President / Integrator [HT-1022011]

VisionSpark•Piqua, OH

7d•Onsite

About The Position

Winans Coffee & Chocolate is seeking a President / Integrator who is a retail and hospitality leader with a strong customer focus and a passion for problem-solving. The ideal candidate is a strategic, hands-on leader who thrives in small businesses, embraces responsible growth, and is eager to build something meaningful while preserving the company's unique identity. This role requires a leader with resilience, energy, and the ability to navigate complexity. The President / Integrator will be responsible for leading the business day-to-day, translating the company vision into clear priorities, and fostering a culture of accountability and execution. They will strengthen the franchise support system, enhance company store performance, and break down organizational silos to ensure the business operates as a connected system. The role also involves owning the EOS rhythm, professionalizing systems and standards, and driving sustainable growth and profitability. This is a full-time, onsite position in Piqua, OH, requiring regular presence across Winans locations.

Requirements

3+ years of senior operations or business leadership experience with direct responsibility for running a company, division, region, or business unit
Leadership experience within a franchisor organization, including franchise operations, new location/franchise launches, and systemwide rollouts
Experience scaling a business entity from approximately $10M to $30M+ or through similar growth with direct, hands-on leadership
Experience leading, developing, and holding accountable leaders across multiple levels
P&L ownership and cost control across multiple locations
Multi-location leadership experience across 5+ brick-and-mortar locations
Experience in a hospitality, retail, or customer-facing service environment

Nice To Haves

Experience supporting franchisees, owner-operators, dealers, or other independent business owners
Food and beverage operations experience
Premium retail or elevated customer experience background
Retail operations experience with inventory, seasonality, or product launches
Experience in a product-based business with manufacturing, distribution, or supply chain complexity
Experience helping a franchise or multi-location brand grow from fewer than 20 locations to 40+ locations
Integrator experience, including EOS®, Pinnacle, or a similar operating system
Experience in a founder-led, family-owned, or legacy brand environment

Responsibilities

Lead the business day-to-day, translating the company vision into clear priorities, decisions, ownership, and execution
Lead, manage, and hold accountable the leadership team across store operations, franchising, marketing, finance, production, and people/culture, ensuring the right people are in the right seats as the business grows
Create clarity around what matters most, reducing competing priorities and building a stronger cadence for communication, issue-solving, and follow-through
Build a stronger franchise support and relationship-management model, ensuring franchisees receive clear communication, consistent expectations, better onboarding, field support, launch readiness, and well-planned systemwide rollouts
Strengthen company store performance and support infrastructure, with a focus on profitability, customer experience, staffing, training, cleanliness, merchandising, inventory discipline, and brand standards
Break down silos across retail, franchise, production, marketing, and finance so the business operates as one connected system
Build trust and accountability across the organization by setting clear expectations, making sound decisions, and helping people understand what good looks like
Own the EOS rhythm, including Rocks, scorecards, L10s, issue solving, and leadership-team follow-through
Professionalize systems, standards, and decision-making without making the business feel corporate, rigid, or disconnected from its roots
Drive sustainable growth and profitability by improving visibility, discipline, and execution across the business