President / Integrator [HT-1022011]

VisionSpark•Piqua, OH

7d•Onsite

About The Position

Winans Coffee & Chocolate is seeking a President / Integrator who is a retail and hospitality leader with a strong customer focus and a proactive problem-solving approach. The ideal candidate is a strategic, hands-on leader passionate about small businesses, responsible growth, and building something meaningful while preserving the company's unique identity. This role requires a leader with the resilience to navigate complexity, a strong work ethic, and the ability to energize and focus teams. The President / Integrator will be responsible for strengthening the brand, creating clarity, supporting franchise owners, and driving growth in a way that upholds quality, legacy, and the company's soul. This is a people-centric business, and the leader will be energized by enhancing a beloved regional brand.

Requirements

3+ years of senior operations or business leadership experience with direct responsibility for running a company, division, region, or business unit.
Leadership experience within a franchisor organization, including franchise operations, new location/franchise launches, and systemwide rollouts.
Experience scaling a business entity from approximately $10M to $30M+ or through similar growth with direct, hands-on leadership.
Experience leading, developing, and holding accountable leaders across multiple levels.
P&L ownership and cost control across multiple locations.
Multi-location leadership experience across 5+ brick-and-mortar locations.
Experience in a hospitality, retail, or customer-facing service environment.

Nice To Haves

Experience supporting franchisees, owner-operators, dealers, or other independent business owners.
Food and beverage operations experience.
Premium retail or elevated customer experience background.
Retail operations experience with inventory, seasonality, or product launches.
Experience in a product-based business with manufacturing, distribution, or supply chain complexity.
Experience helping a franchise or multi-location brand grow from fewer than 20 locations to 40+ locations.
Integrator experience, including EOS®, Pinnacle, or a similar operating system.
Experience in a founder-led, family-owned, or legacy brand environment.

Responsibilities

Lead the business day-to-day, translating the company vision into clear priorities, decisions, ownership, and execution.
Lead, manage, and hold accountable the leadership team across store operations, franchising, marketing, finance, production, and people/culture, ensuring the right people are in the right seats as the business grows.
Create clarity around what matters most, reducing competing priorities and building a stronger cadence for communication, issue-solving, and follow-through.
Build a stronger franchise support and relationship-management model, ensuring franchisees receive clear communication, consistent expectations, better onboarding, field support, launch readiness, and well-planned systemwide rollouts.
Strengthen company store performance and support infrastructure, with a focus on profitability, customer experience, staffing, training, cleanliness, merchandising, inventory discipline, and brand standards.
Break down silos across retail, franchise, production, marketing, and finance so the business operates as one connected system.
Build trust and accountability across the organization by setting clear expectations, making sound decisions, and helping people understand what good looks like.
Own the EOS rhythm, including Rocks, scorecards, L10s, issue solving, and leadership-team follow-through.
Professionalize systems, standards, and decision-making without making the business feel corporate, rigid, or disconnected from its roots.
Drive sustainable growth and profitability by improving visibility, discipline, and execution across the business.