Prescription Acquisition Specialist Lead

AnewHealth•OH - Remote, OH

23d•Remote

About The Position

The Prescription Acquisition Specialist Lead serves as the subject matter expert of their designated team. They will work alongside the team Supervisors and Managers to drive and support department efficiencies. In this role, the expectation is to lead by example and support company and department goals as well as demonstrate their ability to drive results and achieve a consistent standard of work from the team.

Requirements

High school diploma /GED required.
Proven experience in departmental workflows and processes
Strong attention to detail
Demonstrates strong time management and organizational abilities
Excellent verbal and non-verbal communication
High level understanding of adjudicating claims and overcoming rejections
Ability to adapt to different training outcomes
Uses strategic planning to develop training schedule/program that adheres to departments goals and expectations
Demonstrates ability to multi-task and support various aspects within Operations

Nice To Haves

Prior experience with operational workflow and processes in assigned department.

Responsibilities

High level of contribution in front line, day to day work as assigned by leadership
Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support
Help coordinate the completion of cross training through communication and scheduling with designated trainees
Provide a high level of subject matter expertise to the department in supporting continuous improvement projects including training guides and SOP development
Support leadership in diagnosing and improving performance of team members
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.