Presales Solution Architect

eGroup Enabling Technologies

44d • Remote

About The Position

With over 20 years of experience, eGroup delivers speed and certainty throughout the digital transformation journey by aligning client needs with exceptional solutions, services, and support. eGroup makes clients more productive, efficient, and competitive by maximizing IT investments while minimizing administrative overhead. Their services cover the IT lifecycle, including evaluation, planning, design, procurement, implementation, automation, adoption, training, and ongoing managed services. eGroup fosters a fast-paced, exciting, and results-focused culture with engaged team members who enjoy working with people and delivering results. In this role, you will be empowered to be creative in meeting goals, stretch your capabilities, and solve client challenges, supported by talented Sales, Delivery, and Operations team members.

eGroup is seeking a Solution Architect to join their growing team. This role is of key strategic importance, bridging the gap between ideation and solution development in presales conversations. Solution Architects are responsible for developing creative and technically sound solutions to client problems, as well as creating all formal client proposals, including ROMs and SOWs. A deep, practical technical solution knowledge combined with the ability to engage in meaningful presales discovery conversations is essential for bringing deals to successful closure. As part of eGroup’s larger Client Experience (CX) team, Solution Architects are instrumental in the continued evolution and execution of the CX strategy for both external and internal clients.

Requirements

• Extensive hands-on architecture/engineering experience and expertise in Microsoft and Datacenter solutions.
• Demonstrable prior work experience in consulting/solution architecture development.
• Relevant experience in developing scopes of work, presales engineering and client engagement.
• Strong writing, presentation, influencing and communications skills with acute attention to detail and excellence.
• Willing to work from home and occasionally travel overnight to ensure client success.
• Friendly, positive, and engaging attitude.
• Rich understanding CX lifecycles and the role exceptional presales solution architecture plays in a CX strategy.
• Willingness to go above and beyond to ensure complete client satisfaction.
• Ability to thrive in a fast-paced, client-focused, dynamic environment.
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or Communications with notable experience in a technical capacity, or technical degree (Information Technology, Computer Science, etc.) with relevant experience in Solution Architecture.
• Equivalent combination of experience and/or education may substitute for a formal degree.
• 3+ years in a direct client facing, Solution Architect role.
• 3+ years of work experience with an IT consulting organization.
• 3+ years of experience in developing poignant, accurate, technically sound statements of work.
• 3+ years of experience developing and crafting complex technical architecture solutions.
• Rich experience with Microsoft Cloud and/or Datacenter solutions.
• Demonstrable presales experience with direct responsibility for helping drive successful closure of opportunities.

Nice To Haves

• Active Microsoft cloud certifications are a plus for this role.

Responsibilities

• Designing and positioning services and technology solutions that draw upon the full scope of eGroup Enabling Technologies extended capabilities to address the business and technical needs of prospects and clients.
• Leading discovery calls with clients to gather insight for creation of Proposal content, Statements of Work with detailed work scope and deliverables, project costing, and other related activities.
• Developing relationships and creatively engaging in differentiated, value-added conversations with strategic prospects that convert to opportunities and profitable wins.
• Capitalizing on revenue-generating opportunities, nurturing client relationships, and demonstrating credible expertise in our chosen solution areas.
• Creatively differentiating and promoting eGroup Enabling Technologies as the “go-to” provider for our chosen partners in Modern Workplace, Cloud Computing, and Artificial Intelligence (Microsoft, Nutanix, Cisco, Cohesity, and others).
• Continuous learning and upskilling to keep up with quickly evolving technologies.
• Challenging clients using your skills, insight, and experience to guide clients towards solutions. You must be able to challenge their beliefs with well-researched, tailored insights, bringing in creative and business-savvy solutions that drive sales and maximize outcomes.
• Demonstrate technologies (admin and user experiences) within your fields of expertise.
• Supporting the sales team by providing technical knowledge and advice during opportunity calls and proactively engaging to provide value.
• Working with our Sales Operations team to ensure an effective transition from the sales phase to the delivery phase.
• Working with the larger CX team to ensure successful transition of client sales to the delivery phase.
• As part of eGroup’s larger CX practice, act as an internal process development and improvement advisor to the company.
• Elevating the company’s brand by engaging through social platforms, blog posts, webinar presentations, and newsletter contributions.
• Acting under pressure and showing wisdom and leadership, often for an audience of top-tier executives.

Benefits

• Appropriate hardware will be provided by eGroup.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior