Presales Configuration Manager

Motorola Solutions•Chicago, IL

2d•Remote

About The Position

Motorola Solutions is seeking a Presales Configuration Manager to join their 9-1-1 Emergency Call Handling business. This role is part of the Presales Quoting Team, which focuses on pricing, system configuration, interoperability, and sales support for Vesta call-handling, MIS, mapping, and related emerging technologies. The team addresses both business and technical requirements to help keep people safer everywhere by building and connecting technologies.

Requirements

Bachelor’s Degree OR 4+ years of experience in sales, customer success, marketing, project/program management, presales business management, business development, deployment/support, and/or emergency call-handling.
Skilled with Google Suite, Excel, Word, drawing and diagramming tools (such as MS Visio or similar).

Nice To Haves

Excellent presentation skills preferred.

Responsibilities

Configure and produce quotations based on system requirements from presales documents, sales engineering, and customers for products and systems.
Provide configuration options and system specifications.
Maintain current knowledge of Motorola Solutions products including computers, peripheral equipment, new product releases, and software/hardware interoperability requirements.
Collaborate with System Engineering, Product teams, and Sales Engineering to understand customers' technical and functional needs while balancing the requirements of both the customers and our sales team.
May maintain product configuration tools.
Ensure configuration and system requirement accuracy on customer orders.
Research and resolve issues arising from complex or custom system configurations and orders.
Develop a consistent approach to RFPs, proposals, and quoting which includes creating desired, consistent, and accurate documentation.
Manage cross-functional teams including Sales, Engineering, and Product Teams, focused on delivering timely, accurate quotes and proposals.
Responsible for creating detailed project schedules and ensuring the proposed customer solution aligns with the sales team’s strategy.
Interface with PM Resource Managers, Sales Managers, Engineering Managers, Presale Project Planners, and Senior Division Staff to effectively coordinate presale activity.
May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities.
Interface with public safety customers, subcontractors, and other Motorola Solutions, Inc. employees via meetings and/or conference calls.