Preparation Cook, Atrium Health Wake Forest Baptist
About The Position
This is a full-time Preparation Cook position within the Food and Nutrition Department at Wake Forest Baptist Medical Center, located in Winston Salem, NC. The role focuses on contributing to overall positive patient and customer satisfaction by meeting high service and quality standards. Key responsibilities include maintaining sanitation ratings, monitoring product quality, ensuring recipe compliance, meeting productivity and delivery schedules, and adhering to safety and sanitation rules. The cook will also complete required training, participate in performance improvement initiatives, work collaboratively with team members, minimize waste, control costs, and manage equipment and supplies. In the absence of a Team Leader, the Preparation Cook will assume their role, maintaining the work area and resolving issues with employees and customers.
Requirements
- Must be fluent in English, have basic math and computer skills, and able to follow detailed instructions
- Knowledge of food service equipment, preparation, service, and safety
- Ability to work independently and efficiently, taking necessary initiative to solve problems
- Ability to adjust to the needs of the department
- Desire to achieve high customer service standards
- Ability to work weekends and holidays
- Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers
Nice To Haves
- High School diploma or GED equivalent preferred.
- Two years’ experience in food services, in a medical environment preferred.
Responsibilities
- Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
- Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.
- Maintains a double gold rating from NSF.
- Ensures that Sodexo standards are being met consistently.
- Department maintains a minimum average Gold Check score of silver.
- Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines.
- Ensures productivity, delivery schedules, serving line start times and schedules are met.
- Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
- Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
- Participates in department’s performance improvement initiatives.
- Works as a team player and provides support to other Food and Nutrition Services departments as requested by management.
- Minimizes product waste and controls cost.
- Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage.
- Follows portion control guidelines and manages food and supplies.
- Ensures all required HACCP and required brand documentation is completed accurately.
- Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards.
- Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.
Benefits
- Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
- Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
