Preparation Cook-Cafeteria

Advocate Health and Hospitals Corporation•Wake Forest, NC

1d•Onsite

About The Position

This position is located in Winston Salem, NC and is a full-time role with benefits eligibility. The Preparation Cook-Cafeteria is responsible for contributing to overall positive patient and customer satisfaction by meeting high service and quality standards. This role involves maintaining sanitation standards, monitoring product quality, ensuring recipe compliance, and meeting productivity and delivery schedules. The cook also follows safety and sanitation rules, completes required training, participates in performance improvement initiatives, and works collaboratively with other team members. Additionally, the role focuses on minimizing waste, controlling costs, proper equipment and supply utilization, and accurate documentation of HACCP and brand requirements. The Preparation Cook may also assume the role of Team Leader in their absence, resolving employee and customer issues.

Requirements

Must be fluent in English, have basic math and computer skills, and able to follow detailed instructions.
Knowledge of food service equipment, preparation, service, and safety.
Ability to work independently and efficiently, taking necessary initiative to solve problems.
Ability to adjust to the needs of the department.
Desire to achieve high customer service standards.
Ability to work weekends and holidays.
Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers.

Nice To Haves

High School diploma or GED equivalent preferred.
Two years' experience in food services, in a medical environment preferred.

Responsibilities

Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.
Maintains a double gold rating from NSF.
Ensures that Sodexo standards are being met consistently.
Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines.
Ensures productivity, delivery schedules, serving line start times and schedules are met.
Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
Participates in department's performance improvement initiatives.
Works as a team player and provides support to other Food and Nutrition Services departments as requested by management.
Minimizes product waste and controls cost.
Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage.
Follows portion control guidelines and manages food and supplies.
Ensures all required HACCP and required brand documentation is completed accurately.
Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards.
Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.

Benefits

Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program