About The Position

The Premium Supervisor position is responsible for supporting all food and beverage operations within the Premium Department. This position is considered an Hourly/ Seasonal/ Part-Time Employee. Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be made available for you to select. There is no minimum guaranteed hours per week and hours will not exceed 25hrs/wk average annually.

Requirements

  • Must be at least 21 years of age or older (required)
  • Valid TEAM or ServSafe alcohol certification (required)
  • Maintain a professional appearance and demeanor that aligns with Premium service and standards.
  • Report for scheduled shifts on time.
  • Uphold staff to the highest level of service standards and performance, including implementation and follow-through of SOPs.
  • Manage time efficiently and effectively.
  • Complete delegated tasks in a prompt and organized manner.
  • Communicate effectively and professionally with Aramark Management.
  • Must be able to work a flexible schedule to meet service demand levels, including days, nights, weekends, and holidays.
  • Must meet state and local health requirements for food handlers and alcoholic beverage services.
  • Comprehensive knowledge in Catering Standards for enhanced execution.
  • Excellent organizational, written, and verbal communications and interpersonal skills.
  • Knowledge and experience working with a POS system.
  • Customer service and communication.
  • Fast paced problem solving.
  • Must be personable, proactive, and self-motivated.
  • Organized and ability to jump from task to task and prioritize as needed.
  • Ability to work under pressure and meet deadlines.
  • Able to adapt to change quickly.
  • Punctual and dependable.
  • Must be able to read and maintain information.
  • Must be able to perform simple mathematical calculations.
  • Must be able to speak, read, write, and understand English.

Nice To Haves

  • Service industry experience preferred.

Responsibilities

  • Oversee operations of assigned areas during events.
  • Interact with clients and guests, as necessary.
  • Identifying customers’ needs and respond proactively to all of their concerns.
  • Ensure all event spaces, pantries, etc. are properly set and ready for each event.
  • Supervise and evaluate employees; counsel, promote employee growth, efficiency, morale and teamwork.
  • Maintain and control high volume food and beverage inventory.
  • Train, educate, and enforce responsible service of alcoholic beverages.
  • Enforce standards for service, sanitation, and product and food quality.
  • Interact with co-workers to assure compliance with company service standards, inventory, and other standard operating procedures.
  • Conduct physical audit of inventory and product.
  • Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
  • Verification of rentals, food, supplies, beverage, etc. has been received in accordance to Event Orders, Transfers, etc.
  • Work directly with Warehouse and Culinary in a professional and productive manner to ensure all service needs are met.
  • Other duties as assigned by management.

Benefits

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off
  • parental leave
  • disability coverage
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