Premium Supervisor

Legends Global•Sacramento, CA

9d•Onsite

About The Position

Under the direction of the Premium Director and department managers, the Supervisor is responsible for the overall operation of the assigned premium areas. Supervisors provide leadership, direction, and guidance for all frontline outlet staff while upholding all company policies and procedures.

Requirements

Must be at least 18 years old
Must be able to obtain CA Serve Safe Certification
Must be able to obtain RBS (alcohol) Certification
Must be flexible to work all events including late nights, weekends and holidays
Must be able to work at a fast pace
Must be able to lift and carry up to 50 lbs.
Constant standing, walking, bending, reaching, and repetitive motions.
Able to perform normal lifting of stock, up to 50 lbs.

Nice To Haves

Two (2) to four (4) years working in a fast-paced, high-end club, restaurant or catering location
High School Diploma, some college preferred
Must be proactive, self-motivated, organized, and the ability to prioritize as needed
Must be detail-oriented
Ability to work under pressure and adapt to change quickly
Must be punctual and dependable
Must be able to read and maintain information
Must be able to perform simple mathematical calculations
Must be able to speak, read, write, and understand English
Ability to move quickly and act on assigned duties within production and service time frames established
Must maintain personal hygiene and a well-groomed appearance
Ability to walk long distances and stand for extended periods of time
Must be able to stand, kneel, lift (up to 30 pounds), carry items, push carts, walk at a fast pace, and bend down

Responsibilities

Knowledgeable of the POS system, including voids, credit card issues, and closing out procedures
Inputting daily event sheets and daily reports
Work closely with the customer service department to improve customer service in all assigned areas
Must maintain a friendly, positive attitude and a professional demeanor at all times
Ability to interact with guests and staff to ensure guest satisfaction
Must have extensive knowledge of food and beverage menu, specials, and services offered
Know the “layout” of the venue and assigned area where you are working
Provide guests with personal service and attention to detail that will exceed expectations
Maintain a clean, neat, and safe work area
Ability to ensure compliance with company service standards, company inventory and cash control procedures
Work as a team with fellow associates and other service departments within venue
Ability to work a flexible schedule to meet service demand levels, including days, nights, weekends and holidays
Must meet state and local health requirements for food handlers and alcoholic beverage services.