Premium Suites Supervisor

Compass Group•Dallas, TX

8d•$16 - $18•Onsite

About The Position

Levy at American Airlines Center is seeking a motivated, service-driven, and experienced event-based part-time Food & Beverage Suites Supervisor to join our Premium Suites team. This event-based, part-time leadership role provides first-level supervision of food and beverage operations within our Premium Suites, ensuring exceptional guest service, operational excellence, and compliance with all food safety and responsible alcohol service standards.

Requirements

Highschool Diploma or GED.
Minimum of (1) year of supervisory experience.
Minimum (1) year of Food and Beverage, Hotel/ Hospitality, Club or Full-Service Restaurant experience.
Valid TABC or state-approved Alcohol/Liquor certification.
Valid ServSafe or state-approved Food Handler's certification.
Excellent customer service, organization, and time management.
Ability to speak, read, and write in English.
Ability to work independently with minimal supervision.
Ability to remain focused in a loud and busy environment.
Must be able to lift up to 50 lbs and stand for extended periods.

Responsibilities

Supervise daily food and beverage operations to ensure exceptional guest service and efficient event execution.
Lead, coach, and support Suite Attendants, Food and Beverage Runners, Pantry Coordinators, and other front/back-of-house team members.
Ensure food and beverages are served accurately, safely, and within established quality and service standards.
Monitor staff performance to ensure compliance with company policies, sanitation procedures, HACCP standards, and responsible alcohol service guidelines.
Train and mentor new team members on service standards, safety procedures, and operational expectations.
Oversee opening and closing responsibilities, including side work, station cleanliness, and suites readiness.
Maintain inventory levels, complete daily and monthly inventory counts, and communicate supply needs.
Resolve guest concerns professionally while creating an exceptional suite experience.
Communicate effectively with management, culinary teams, and event staff to ensure seamless operations.
Perform additional duties as assigned.

Benefits

Competitive pay
Instapay and high-interest savings through the One@Work app (early access to earned wages)
Career growth and professional development opportunities
A collaborative, inclusive, and team-oriented culture
Parking, meals, and merch perks
The opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events
Instapay (early access to your wages) and high interest savings both through the One@Work app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program