Premium Staffing Coordinator

ASM Global•New Orleans, LA

21h•Onsite

About The Position

The Premium Staffing Coordinator is an integral part of delivering our promise to our customers and clients at one of our iconic venues. The Premium Staffing Coordinator will play a critical role in ensuring the company venues are fully staffed for all events. Moreover, the staffing coordinator will also support all other staffing-related functions. The staffing coordinator will work with both the operations team and human resources departments as applicable.

Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Working with human resources and operations managers to coordinate and schedule both new hire orientation and retraining classes.
Maintain training logs.
Partnering with operators to determine staffing levels during events.
Developing and executing detailed suite assignment matrices and schedules staff.
Critical on-site support during events / real-time deployment changes.
Answer phones.
Interact with staff, resolve staffing related issues.
Partner with other managers, as necessary.
Assists with and further develops event day employee "check in processes and procedures.
Works together with management to ensure compliance with company policies and procedures.
Works with Staffing Office personnel and operations team to ensure all event staffing levels are met.
Closure of events by reconciliation of premium suite gratuities and tips.
Other duties as assigned.