LN Venues, Premium Sales and Service Coordinator - Philadelphia
Live Nation Worldwide•Philadelphia, PA
•Onsite
About The Position
Live Nation Entertainment is the world’s leading live entertainment company. The Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs. Packages and inventory will be specific to assigned venue(s).
Requirements
- Associates degree required
- Strong communication skills
- High energy
- Excellent customer service skills
- Ability to multi-task and problem solve
- Creativity
- Highly organized
- Ability to work in a team setting
- Ability to anticipate needs of VIP clientele
- Commitment to excellence
- Minimum 1-2 years of relative business experience
- Computer proficiency: Excel, Word, Power Point
Nice To Haves
- Bachelor’s degree preferred
- Social media savvy a plus
- Some experience in hospitality and/or entertainment preferred
Responsibilities
- Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
- Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
- Oversee and maintain accounts receivable
- Assist in maintenance of client relationships
- Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
- Manage client tickets using Archtics
- Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
- Coordination of on-site premium experiences program responsibilities and client services for concert events
- Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
- Conducts cold calls and prospecting for new clients
- Assists in implementing marketing strategies with Director of Premium Sales and Service
- Performs other duties as assigned by management
- Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
Benefits
- Medical, vision, dental and mental health benefits for you and your family
- Access to a health care concierge
- Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets
- Generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave
- Fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live
- Tuition reimbursement
- Student loan repayment
- Volunteer time off
- Crowdfunding match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
