Premium Receivable Team Leader

Chubb • Phoenix, AZ

7d

About The Position

The Premium Receivable Team Leader oversees complex receivables, monitors outstanding balances, and supports timely collection activities. The role partners with internal teams and external brokers to resolve billing issues, reconcile accounts, and maintain accurate financial records. The ideal candidate is technically knowledgeable, detail-oriented, analytical, and comfortable in a fast-paced, deadline-driven environment. The position also coaches and mentors team members, recommends process improvements, and exercises some approval authority.

Requirements

• 5+ years of experience in accounts receivable, billing, collections, or finance operations.
• Ability to coach, motivate, and influence others.
• Good problem-solving and decision-making skills.
• Strong organizational and time management abilities.
• Strong understanding of accounts receivable processes, reconciliations, and cash application.
• Proficiency in Microsoft Excel and ERP/accounting systems.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Ability to identify work processes that will enhance productivity.

Nice To Haves

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred.
• Experience in the insurance industry is strongly preferred.

Responsibilities

• Monitor and analyze accounts receivable aging reports to identify overdue balances and collection risks, establish collection priorities, and drive timely resolution of outstanding premium receivables.
• Research, reconcile, and resolve payment discrepancies, unapplied cash, and account variances.
• Communicate proactively with brokers and internal stakeholders about billing, clarify outstanding balances, and facilitate resolution of premium receivable issues.
• Drive collection strategies and follow-up activities to minimize aged receivables, reduce outstanding balances, and improve collection performance.
• Build working relationships across departments to promote accountability, improve communication, and support timely resolution of premium receivables matters.
• Maintain accurate documentation of collection activities, account notes, and resolution status.
• Coach and mentor team members, recommend process improvements, and exercise some approval authority.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager