Premium Manager - Kansas City Current

Compass Group•Kansas City, MO

27d•$65,000 - $70,000

About The Position

The Premium Manager at Kansas City Current oversees in-house catering facilities and the daily operations of premium and catering functions. The role coordinates event activities with catering sales and culinary teams and oversees catering equipment maintenance and inventory. The manager is responsible for delivering guest-focused services, meeting sales and cost goals, developing revenue, ensuring compliance with Levy standards, and leading the catering team.

Requirements

At least 2 years of experience in a food and beverage operational position.
High level of computer literacy.
Passion for hospitality, food, and retail.
Excellent interpersonal and stakeholder management skills.

Responsibilities

Ensure premium and catering services exceed guest expectations.
Present Levy/PSC premium and catering services to guests in a way that supports guest satisfaction and profitability.
Communicate client needs through timely, detailed written and verbal communications.
Develop location-specific food and wine knowledge.
Contact clients to secure food and beverage selections before event dates.
Hold the team accountable to service standards and ensure consistent hospitality and show quality.
Build and maintain relationships with clients, guests, subcontractors, not-for-profits, and Levy team members.
Obtain client and guest feedback to improve operations.
Support and communicate company initiatives and assist with departmental guest service issues.
Execute menus, promotions, and programs as directed by the Director of Catering and in accordance with Levy standards.
Achieve daily sales, assigned cost, and budget goals.
Employ safety and sanitation practices and enforce responsible alcohol service policies.
Complete daily reporting, department reports, and month-end closing information in a timely manner.
Ensure team members follow Levy guidelines in the training manual and employee handbook.
Develop revenue and promote profitable Levy/PSC services.
Prepare account forecasts and analyze group sales in accordance with Levy Core Signature Guidelines.
Ensure complete billing for client services and receipt of payments in accordance with Levy standards.
Use performance management tools to guide and provide feedback to team members.
Promote a cooperative work climate and conduct regularly scheduled team meetings.
Interview, hire, train, and develop team members according to Levy guidelines.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance and AD&D
Disability insurance
Retirement plan
Flexible Time Off Plan
Paid parental leave
Holiday time off (varies by site/state)
Personal leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Some associates may also be eligible for paid and/or unpaid time off under applicable law.